Janome Skyline S5 Common Problems and Troubleshooting

Welcome to our guide on troubleshooting common problems with the Janome Skyline S5 sewing machine. If you own this specific model, you know how powerful and versatile it can be in helping you create your sewing masterpieces.

However, like any mechanical device, the Skyline S5 may encounter some issues during its lifespan. In this article, we’ll address common problems that users might face and provide solutions to get your sewing machine up and running smoothly again.

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parts and accessories for the Janome Skyline S5
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Janome Skyline S5 Overview

The Janome Skyline S5 is a feature-rich sewing machine designed to meet the needs of both beginners and experienced sewists. This machine offers a variety of convenient features that make sewing a breeze.

• Easy convenience buttons: Right by the needle, you’ll find a start/stop button for sewing without the foot control and a reverse button. There is also a locking stitch button and needle up/down button.
• Start/stop button: The start/stop button allows the machine to sew without using the foot pedal. This feature is great for sewing long seams or for quick mending.
• Easy reverse button: The reverse button allows you to easily backstitch for locking seams. With the tip of your finger, this conveniently located button can also be used to stop a stitch pattern before its completion.
• Locking stitch button: The locking stitch button ties off the end of the thread. No need to backstitch to lock a seam. This is ideal for securing seams on delicate fabrics or when using decorative stitches.
• One-hand needle threader: Thread the machine up to the needle and then let the built-in needle threader take over to get the thread through the eye of the needle.
• Backlit LCD Screen: The Backlit LCD screen makes it much easier to see what you’re creating.

Product Details

Brand	Janome
Color	White, Blue
Material	Alloy Steel
Item Weight	31 Pounds
Power Source	AC
Is Electric	Yes
Product Dimensions	15 x 26 x 18 inches
Item model number	S5
ASIN	B01IJ7XN0O
Customer Reviews	4.8 out of 5 stars (12 ratings)
Best Sellers Rank	#189,202 in Arts, Crafts & Sewing (See Top 100 in Arts, Crafts & Sewing)
Is Discontinued By Manufacturer	No
Item Weight	31 pounds

Causes of Common Problems with the Janome Skyline S5

This section will address possible problems and solutions related to the mentioned product details and features of the Janome Skyline S5 sewing machine.

1. Thread Breakage during Sewing

Description of the Problem: One of the common issues faced by Janome Skyline S5 users is thread breakage while sewing.

Cause of the Problem: Thread breakage can be caused by various factors, such as using low-quality or old thread, incorrect threading of the machine, or the tension settings being too tight.

Troubleshooting:

• Ensure you are using good-quality thread suitable for the fabric being sewn.
• Re-thread the machine following the correct threading path as per the user manual.
• Check the tension settings and adjust them to a moderate level. Test on a scrap fabric before sewing on your project.
• Clean the machine and the bobbin case area from any lint or debris that might be causing thread jams.

2. Uneven Stitching

Description of the Problem: Users may notice uneven or irregular stitching on their fabric when using the Janome Skyline S5.

Cause of the Problem: Uneven stitching can be attributed to issues with tension settings, incorrect needle placement, or an uncleaned bobbin case.

Troubleshooting:

• Check and adjust the tension settings, ensuring they are balanced for the selected stitch and fabric type.
• Make sure the needle is correctly inserted and not bent or damaged.
• Thread the machine correctly, ensuring the thread is properly seated in the tension discs.
• Clean the bobbin case area thoroughly to remove any lint or tangled thread.

3. Machine Jamming or Skipping Stitches

Description of the Problem: Some users may encounter issues with the Janome Skyline S5 jamming or skipping stitches while sewing.

Cause of the Problem: Jamming and skipping stitches can occur due to incorrect bobbin insertion, using a dull or wrong-sized needle, or having accumulated lint in the machine’s feed dogs.

Troubleshooting:

• Ensure the bobbin is inserted correctly, with the thread pulled through the bobbin tension slot.
• Replace the needle with a new, appropriate needle for the fabric being used.
• Check and clean the feed dogs to remove any lint or debris.
• Confirm that the machine is threaded correctly and the top thread is not tangled.

4. Bobbin Winding Difficulties

Description of the Problem: Some users might face difficulties when winding the bobbin on the Janome Skyline S5.

Cause of the Problem: Bobbin winding issues can arise due to improper bobbin placement, tangled thread, or problems with the bobbin winding mechanism.

Troubleshooting:

• Ensure the bobbin winder spindle is pushed to the right and engaged properly.
• Check for any tangles or knots in the thread and re-thread if necessary.
• If the bobbin winding mechanism is not functioning correctly, contact an authorized Janome service center for assistance.

5. Error Messages on the LCD Screen

Description of the Problem: Users may encounter error messages or notifications on the backlit LCD screen of the Janome Skyline S5.

Cause of the Problem: Error messages can appear due to various issues, including incorrect machine settings, tangled thread, or sensor malfunctions.

Troubleshooting:

• Refer to the user manual to understand the meaning of the specific error message.
• Double-check the settings and make sure they are appropriate for the chosen stitch and fabric.
• Clean the machine, including the thread path and sensor areas, to ensure proper functioning.
• If the error persists, consider contacting Janome customer support for further assistance.

6. Fabric Not Feeding Properly

Description of the Problem: Some users may experience issues with the fabric not feeding smoothly through the Janome Skyline S5.

Cause of the Problem: Improper presser foot pressure, a worn-out feed dog, or using the wrong feed dog height can lead to fabric feeding problems.

Troubleshooting:

• Adjust the presser foot pressure according to the fabric thickness and type.
• Inspect the feed dogs for signs of wear and replace them if necessary.
• Ensure the correct feed dog height is set for the selected fabric.

7. Excessive Noise During Operation

Description of the Problem: Excessive noise or unusual sounds may be heard when using the Janome Skyline S5.

Cause of the Problem: Noisy operation can be caused by loose parts, lack of lubrication, or the need for cleaning and maintenance.

Troubleshooting:

• Check all visible parts and screws for tightness and secure any loose components.
• Apply lubrication to the moving parts as recommended in the user manual.
• Clean the machine thoroughly, including the bobbin case and shuttle race.

8. Needle Breakage

Description of the Problem: Users might encounter issues with needles breaking while sewing with the Janome Skyline S5.

Cause of the Problem: Needle breakage can occur due to using the wrong needle type or size, hitting pins or hard objects while sewing, or having an incorrectly inserted needle.

Troubleshooting:

• Ensure the needle is appropriate for the fabric being used and that it is correctly inserted and tightened.
• Remove any pins or objects that may interfere with the sewing path.
• Check the needle plate for burrs or damage that might cause the needle to break.

9. Uneven Bobbin Tension

Description of the Problem: Users may notice differences in tension between the top and bobbin threads in their stitches.

Cause of the Problem: Uneven bobbin tension can be caused by incorrect bobbin winding, using low-quality thread in the bobbin, or a misadjusted bobbin tension screw.

Troubleshooting:

• Ensure the bobbin is wound correctly and evenly, with consistent tension.
• Use high-quality thread in the bobbin, matching it with the thread used on top.
• Check the bobbin tension screw and make adjustments if necessary.

10. Thread Bunching on the Underside of Fabric

Description of the Problem: Some users may experience thread bunching and loops on the underside of the fabric while sewing.

Cause of the Problem: This issue can be caused by improper threading, incorrect bobbin placement, or a mismatch of thread and needle size.

Troubleshooting:

• Double-check the threading of both the top thread and bobbin, ensuring they follow the correct paths.
• Insert the bobbin with the thread unwinding in the correct direction.
• Use a needle size appropriate for the fabric and thread being used.

11. Skipped Stitches on Thick Fabrics

Description of the Problem: Users may encounter skipped stitches when sewing through thick fabrics with the Janome Skyline S5.

Cause of the Problem: Skipped stitches can occur due to a blunt or unsuitable needle, incorrect presser foot pressure, or inadequate thread tension.

Troubleshooting:

• Use a sharp and appropriate needle designed for sewing through thick fabrics.
• Adjust the presser foot pressure to accommodate the fabric thickness.
• Ensure the thread tension is set correctly for the fabric being used.

12. Jammed Bobbin Case

Description of the Problem: The bobbin case of the Janome Skyline S5 may get jammed, leading to sewing difficulties.

Cause of the Problem: A jammed bobbin case can be caused by tangled thread, improper bobbin placement, or a damaged bobbin case.

Troubleshooting:

• Carefully remove the bobbin case and untangle any trapped thread.
• Reinsert the bobbin correctly, ensuring it rotates smoothly when gently pulled.
• If the bobbin case is damaged or bent, replace it with a new one.

13. Uneven Buttonholes

Description of the Problem: Users might notice uneven or poorly formed buttonholes while using the Janome Skyline S5.

Cause of the Problem: Uneven buttonholes can result from incorrect buttonhole foot placement, dirty sensors, or a lack of calibration.

Troubleshooting:

• Ensure the buttonhole foot is securely attached and aligned with the machine’s markings.
• Clean the sensors and ensure there is no lint or debris obstructing their function.
• Perform a calibration for the buttonhole function, following the instructions in the user manual.

14. Needle Hits the Presser Foot

Description of the Problem: The needle may hit the presser foot while sewing with the Janome Skyline S5.

Cause of the Problem: This issue can be caused by using an incorrect presser foot, having an improperly aligned needle, or selecting the wrong stitch setting.

Troubleshooting:

• Ensure you are using the appropriate presser foot for the selected stitch.
• Check the needle alignment and adjust it if necessary.
• Verify that the stitch settings are suitable for the chosen presser foot and fabric.

15. Inconsistent Bobbin Tension

Description of the Problem: Users might encounter inconsistent bobbin tension, leading to unbalanced stitches.

Cause of the Problem: Inconsistent bobbin tension can be caused by debris in the bobbin case, improper bobbin winding, or worn-out tension springs.

Troubleshooting:

• Thoroughly clean the bobbin case and surrounding area to remove any lint or debris.
• Ensure the bobbin is wound smoothly and evenly, with consistent tension.
• If the tension springs are worn or damaged, consider replacing them with new ones.

Here you can find all the 
parts and accessories for the Janome Skyline S5
guaranteed to fit your sewing machine

16. Thread Puckering on Lightweight Fabrics

Description of the Problem: Users may experience thread puckering or gathering on lightweight fabrics while using the Janome Skyline S5.

Cause of the Problem: Thread puckering can occur due to excessive thread tension, using the wrong needle size, or an incompatible presser foot.

Troubleshooting:

• Reduce the thread tension to a lower setting suitable for lightweight fabrics.
• Choose the correct needle size and type for delicate fabrics to prevent puckering.
• Use a presser foot designed for lightweight fabrics to distribute pressure evenly.

17. Bobbin Thread Showing on the Top of Fabric

Description of the Problem: Users might notice the bobbin thread appearing on the top side of the fabric while sewing with the Janome Skyline S5.

Cause of the Problem: The bobbin thread showing on the top can be due to imbalanced tension, incorrect threading, or using a damaged bobbin.

Troubleshooting:

• Check and adjust the tension settings to ensure balanced tension between the top and bobbin threads.
• Re-thread the machine, making sure the thread is properly seated in the tension discs.
• Inspect the bobbin for any damage or distortion, and replace if necessary.

18. Needle Strikes the Needle Plate

Description of the Problem: Users may encounter instances where the needle strikes the needle plate while sewing with the Janome Skyline S5.

Cause of the Problem: The needle hitting the needle plate can result from using the wrong needle size or type, a bent needle, or an incorrect stitch setting.

Troubleshooting:

• Ensure you are using the appropriate needle size and type for the selected fabric.
• Inspect the needle for any bends or damage, and replace it if necessary.
• Check the stitch settings and adjust them to prevent the needle from hitting the needle plate.

19. Bobbin Thread Not Catching

Description of the Problem: Some users might experience the bobbin thread not catching or forming stitches with the top thread.

Cause of the Problem: The bobbin thread not catching can be caused by improper bobbin placement, an incorrectly wound bobbin, or a dirty bobbin case.

Troubleshooting:

• Ensure the bobbin is inserted correctly and rotates in the right direction.
• Check the bobbin winding and make sure it is even and tensioned properly.
• Clean the bobbin case and surrounding area from any lint or thread buildup.

20. Automatic Needle Threader Malfunction

Description of the Problem: The automatic needle threader on the Janome Skyline S5 may not work as expected.

Cause of the Problem: Automatic needle threader malfunction can occur due to misalignment, bent components, or insufficient threading clearance.

Troubleshooting:

• Ensure the needle threader is properly aligned and engaged with the needle eye.
• Check for any bent or damaged components in the needle threader mechanism.
• Verify that there is enough space for the threader to pass through the needle eye during threading.

21. Fabric Slipping or Not Feeding

Description of the Problem: Users may face issues with the fabric slipping or not feeding smoothly through the Janome Skyline S5.

Cause of the Problem: Fabric slipping can be caused by improper presser foot pressure, using the wrong presser foot for the fabric, or a worn-out feed dog.

Troubleshooting:

• Adjust the presser foot pressure to match the fabric thickness and type.
• Ensure you are using the appropriate presser foot designed for the specific fabric being sewn.
• If the feed dog is worn, consider replacing it to improve fabric feeding.

22. Thread Tangling in the Bobbin Area

Description of the Problem: Some users may experience thread tangling or bird’s nests in the bobbin area of the Janome Skyline S5.

Cause of the Problem: Thread tangling can occur due to incorrect threading, using a damaged or incorrect bobbin, or lint buildup in the bobbin case.

Troubleshooting:

• Re-thread the machine following the correct threading path as per the user manual.
• Inspect the bobbin for any damage or distortion, and replace it if necessary.
• Clean the bobbin case area thoroughly to remove any lint or tangled thread.

23. Stitches Skipping or Irregular

Description of the Problem: Users might notice skipped stitches or irregular stitch formation on the Janome Skyline S5.

Cause of the Problem: Skipped stitches can result from using the wrong needle, incorrect presser foot, or an unbalanced stitch setting.

Troubleshooting:

• Use the appropriate needle type and size for the fabric being sewn.
• Ensure the presser foot is compatible with the selected stitch and fabric.
• Check and adjust the stitch settings to achieve balanced and even stitches.

24. Jammed Automatic Thread Cutter

Description of the Problem: Users may encounter issues with the automatic thread cutter not functioning properly on the Janome Skyline S5.

Cause of the Problem: Jamming of the automatic thread cutter can be due to tangled thread, debris in the cutting mechanism, or a dull blade.

Troubleshooting:

• Check for any tangled or knotted thread in the automatic thread cutter area and clear it.
• Clean the thread cutter mechanism from any lint or debris that might be hindering its movement.
• If the thread cutter blade is dull, consider replacing it for better cutting performance.

25. Uneven Tension on Decorative Stitches

Description of the Problem: Users might experience uneven tension when using decorative stitches with the Janome Skyline S5.

Cause of the Problem: Uneven tension on decorative stitches can be caused by incorrect thread tension settings, using the wrong thread type, or a dull needle.

Troubleshooting:

• Adjust the thread tension according to the stitch type and fabric being used.
• Ensure you are using the appropriate thread type suitable for decorative stitching.
• Check the needle and replace it if it is dull or damaged.

Here you can find all the 
parts and accessories for the Janome Skyline S5
guaranteed to fit your sewing machine

Janome Skyline S5 Sewing Machine User Reviews

When considering purchasing a sewing machine like the Janome Skyline S5, it’s essential to take into account the experiences and opinions of other users. Here, we present a summary of user reviews to give you a sense of the overall feedback for this machine.

Positive Reviews from Janome Skyline S5 Sewing Machine Users

• Some users were satisfied with the excellent convenience buttons that come with the Janome Skyline S5. These include the start/stop button for sewing without the foot control, the easy reverse button for quick backstitching, and the locking stitch button for securing seams on delicate fabrics or when using decorative stitches.
• Many users praised the one-hand needle threader feature, which simplifies the threading process and saves time, especially for those with visual impairments.
• Users appreciated the backlit LCD screen that provides better visibility of their work, making it easier to see the stitches and designs they are creating.
• Several customers found the Janome Skyline S5 to be a reliable and user-friendly sewing machine. They appreciated its ease of use, making it suitable for both beginners and experienced sewists.
• Some users were particularly pleased with the wide variety of built-in stitches (170 stitches) available on the machine, allowing them to explore their creativity and achieve versatile sewing results.

Negative User Reviews of the Janome Skyline S5 Sewing Machine

• Some users reported issues with the machine’s tension, stating that it was slightly off, which affected the stitch quality. Despite adjusting the tension, they did not observe significant changes, leading to the need for a professional checkup or adjustment.
• A few users expressed disappointment with the machine’s free motion quilting capability, stating that it only worked well on very thin areas, limiting its effectiveness for thicker quilting projects.
• One user encountered a problem with the machine arriving with smudged black gunk on its surface, making it unusable due to the staining effect. Cleaning attempts were unsuccessful, leading to frustration and disappointment.
• Another user found difficulty in achieving satisfactory results with certain stitches, such as the zigzag stitch, particularly when appliquéing pieces on a quilt. This led to dissatisfaction and ultimately returning the machine.
• One user had a positive overall experience with the Janome Skyline S5 but expressed a preference for their old Brother sewing machine, indicating a personal preference for the features of their previous machine.

It is essential to note that while there were some negative experiences, the majority of users expressed satisfaction with the Janome Skyline S5 sewing machine.

The positive feedback highlighted the convenience buttons, one-hand needle threader, LCD screen, ease of use, and a wide selection of built-in stitches.

These positive aspects make the Janome Skyline S5 a reliable and versatile sewing machine that caters to a variety of user needs and preferences.

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Janome Skyline S5 Sewing Machine Manual

The operating instructions and user manual for the Janome Skyline S5 sewing machine can be found on the manufacturer’s website. For detailed guidance on setup, operation, maintenance, and troubleshooting, users are encouraged to visit the official Janome website and access the comprehensive manual.

Janome Skyline S5 Frequently Asked Questions

Q: How do I thread the Janome Skyline S5?

A: Threading the Janome Skyline S5 is a straightforward process. Start by raising the presser foot and turning off the power. Follow the thread path as indicated in the user manual, ensuring correct placement in the tension discs, take-up lever, and needle. Finally, thread the bobbin following the instructions and diagrams provided in the manual.

Q: Why is my Janome Skyline S5 producing uneven stitches?

A: Uneven stitches can be caused by various factors. First, check the thread tension and ensure it is correctly balanced for the chosen fabric. Also, verify the needle size and type, ensuring it is appropriate for the fabric you are using. Lastly, inspect the presser foot and feed dog, ensuring they are clean and functioning correctly.

Q: How do I clean and maintain my Janome Skyline S5?

A: Regular cleaning and maintenance are essential for the optimal performance of the Janome Skyline S5. Begin by turning off the machine and disconnecting it from the power source. Clean the bobbin case, feed dogs, and needle plate from any lint or debris. Lubricate the machine as instructed in the manual, and follow the manufacturer’s guidelines for regular servicing.

Q: Can the Janome Skyline S5 sew through thick fabrics?

A: Yes, the Janome Skyline S5 is designed to handle a variety of fabric thicknesses. To sew through thick fabrics with ease, use the appropriate presser foot and adjust the presser foot pressure as needed. Additionally, consider using the right needle size and type for thick fabrics to ensure smooth sewing.

Q: Why is my Janome Skyline S5 jamming or experiencing thread tangling?

A: Jamming and thread tangling can occur due to several reasons. Check the threading of both the top thread and bobbin to ensure they are correctly threaded. Ensure the bobbin is wound evenly and placed in the bobbin case correctly. Also, inspect the needle for any bends or damage and replace it if needed.

Conclusion

For any problems or concerns with the Janome Skyline S5 sewing machine, it is essential to refer to the user manual, contact customer service, or visit an authorized service center. Following the manufacturer’s guidelines and seeking professional assistance whenever necessary will help ensure a smooth sewing experience and the best performance of the machine.