Brother SE725 Sewing Machine Common Problems and Troubleshooting

Experience a seamless sewing and embroidery journey with the Brother SE725 Sewing Machine. In this article, we will address common problems and provide troubleshooting solutions specifically for the Brother SE725 model.

Brother is a renowned manufacturer known for their innovative technology and cutting-edge features. With 181 built-in sewing stitches, 11 lettering fonts, and a Walmart Exclusive of 50 free downloadable embroidery designs, the SE725 is perfect for creating children’s clothes, minor apparel repairs, and beautiful home décor items.

Let’s explore the features and troubleshooting tips for the Brother SE725 Sewing Machine.

Brother SE725 Sewing Machine Overview

The Brother SE725 Walmart Exclusive is a computerized sewing and embroidery machine that offers a wide range of features to enhance your sewing experience. Here are some key product details:

Product Details
Workspace Dimensions	6.4″ x 4.0″
Embroidery Area	4″ x 4″
Built-in Sewing Stitches	181
Lettering Fonts	11
Included Accessories	Embroidery Frame Set, Bobbins, Foot Controller, Various Feet, Seam Ripper, Scissors, and more.

With its wireless capabilities, you can easily transfer files from your PC to the machine using the Design Database Transfer software. Additionally, the Artspira App allows you to download designs, create patterns on your mobile device, and transfer them wirelessly. The SE725 Walmart Exclusive is a versatile and user-friendly machine for all your sewing and embroidery projects.

Causes of Common Problems with the Brother SE725 Sewing Machine

Before we delve into specific problems and their solutions, let’s explore the common causes of issues that you may encounter with the Brother SE725 Sewing Machine. By understanding these causes, you can troubleshoot effectively and maintain optimal performance.

1. Thread Breaking During Sewing

Description: The thread keeps breaking while sewing with the Brother SE725 Sewing Machine.

Cause: Possible causes for thread breakage include incorrect needle insertion, using the wrong thread type or weight, incorrect tension settings, or buildup of lint and debris.

Troubleshooting:

• Ensure the needle is correctly inserted and not bent or damaged.
• Use the appropriate thread type and weight for your fabric.
• Check the tension settings and adjust them if needed.
• Clean the machine and remove any lint or debris that may be causing the issue.

2. Uneven Stitching

Description: The stitches produced by the Brother SE725 Sewing Machine are uneven or irregular.

Cause: Uneven stitching can be caused by incorrect thread tension, incorrect needle size, improper threading, or using the wrong stitch length or width.

Troubleshooting:

• Check the thread tension and adjust it as needed.
• Ensure the needle is the correct size for the fabric being sewn.
• Double-check the threading of the machine, making sure the thread is properly guided through all the thread guides and tension discs.
• Adjust the stitch length and width settings to achieve the desired results.

3. Needle Breakage

Description: The needle keeps breaking while sewing with the Brother SE725 Sewing Machine.

Cause: Needle breakage can occur due to various reasons, such as using the wrong needle size or type, incorrect needle insertion, sewing over thick seams or pins, or a bent needle.

Troubleshooting:

• Ensure you are using the correct needle size and type for the fabric being sewn.
• Insert the needle correctly, with the flat side facing the back of the machine.
• Avoid sewing over thick seams or pins, as they can cause the needle to break.
• Inspect the needle for any signs of bending or damage, and replace it if necessary.

4. Bobbin Thread Tension Issues

Description: The bobbin thread is too loose or too tight, affecting the stitch quality.

Cause: Incorrect bobbin tension can result from improper threading of the bobbin case, using the wrong bobbin thread, or having debris in the bobbin area.

Troubleshooting:

• Ensure the bobbin is properly threaded and inserted into the bobbin case.
• Check that you are using the correct bobbin thread for the machine.
• Clean the bobbin area to remove any lint or debris that may be affecting the tension.
• Adjust the bobbin tension using the appropriate screw if necessary, following the instruction manual.

5. Machine Jamming or Not Feeding Fabric

Description: The fabric is not feeding smoothly, or the machine gets jammed while sewing.

Cause: Issues with fabric feeding can occur due to incorrect presser foot pressure, incorrect feed dog height, or obstructions in the feed dog area.

Troubleshooting:

• Adjust the presser foot pressure to the appropriate level for the fabric being sewn.
• Check the feed dog height and adjust it if necessary.
• Remove any lint, thread, or debris that may be obstructing the feed dog area.
• Ensure the fabric is positioned correctly under the presser foot and is not too thick for the selected stitch.

6. Skipped Stitches

Description: The machine occasionally skips stitches, leaving gaps in the stitching.

Cause: Skipped stitches can be caused by various factors, such as using the wrong needle size or type, incorrect thread tension, or a dull or damaged needle.

Troubleshooting:

• Ensure you are using the correct needle size and type for the fabric.
• Check the thread tension and adjust it if necessary.
• Replace the needle with a new one if it is dull or damaged.
• Make sure the needle is properly inserted and tightened.

7. Thread Bunching or Nesting Underneath

Description: The thread bunches or nests underneath the fabric instead of forming proper stitches.

Cause: Thread bunching or nesting can occur due to incorrect threading of the upper thread, improper bobbin placement, or incorrect tension settings.

Troubleshooting:

• Rethread the upper thread, following the correct threading path as specified in the instruction manual.
• Ensure the bobbin is correctly placed in the bobbin case.
• Check the tension settings for both the upper and bobbin thread, and adjust them if necessary.
• Remove any tangled or excess thread from the bobbin area before resuming sewing.

8. Machine Not Powering On

Description: The Brother SE725 Sewing Machine does not turn on when the power switch is pressed.

Cause: Possible causes for the machine not powering on include an unplugged power cord, a blown fuse, or a malfunctioning power switch.

Troubleshooting:

• Ensure the power cord is securely plugged into a working power outlet.
• Check the fuse in the power cord or machine, and replace it if necessary.
• If the power switch is not functioning, contact Brother customer service or a qualified technician for assistance.

9. Noisy Operation

Description: The Brother SE725 Sewing Machine makes excessive noise while in operation.

Cause: Noisy operation can be caused by various factors, including a loose or incorrectly installed needle, lack of lubrication, or mechanical issues.

Troubleshooting:

• Ensure the needle is securely tightened and inserted correctly.
• Apply a small amount of sewing machine oil to the designated areas as specified in the instruction manual.
• If the noise persists, contact Brother customer service or a qualified technician for further inspection and repair.

10. Buttonhole Function Not Working Properly

Description: The buttonhole function of the Brother SE725 Sewing Machine is not producing satisfactory results.

Cause: Issues with the buttonhole function can arise from incorrect buttonhole foot attachment, incorrect stitch settings, or a malfunctioning buttonhole sensor.

Troubleshooting:

• Ensure the buttonhole foot is properly attached and aligned with the fabric.
• Check the stitch settings for the buttonhole function and adjust them according to the desired buttonhole size.
• If the buttonhole sensor is not functioning correctly, contact Brother customer service or a qualified technician for assistance.

11. Threader Not Working

Description: The automatic needle threader of the Brother SE725 Sewing Machine is not threading the needle.

Cause: Issues with the automatic needle threader can arise from incorrect positioning of the thread, a misaligned needle threader mechanism, or a damaged threader hook.

Troubleshooting:

• Ensure the thread is correctly positioned in the threader mechanism.
• Check if the needle threader mechanism is properly aligned with the needle eye.
• If the threader hook is damaged or bent, contact Brother customer service or a qualified technician for a replacement or repair.

12. Fabric Not Feeding Smoothly During Embroidery

Description: The fabric is not feeding smoothly or puckering during embroidery with the Brother SE725 Sewing Machine.

Cause: Issues with fabric feeding during embroidery can occur due to incorrect stabilizer placement, incorrect hooping technique, or improper tension settings.

Troubleshooting:

• Ensure the stabilizer is properly placed and secured to the fabric.
• Check the hooping technique, making sure the fabric is taut and evenly stretched.
• Adjust the tension settings for the embroidery thread and the bobbin thread as needed.
• Experiment with different embroidery designs and settings to find the optimal combination for your fabric.

13. Error Messages on the Display

Description: Error messages are displayed on the screen of the Brother SE725 Sewing Machine.

Cause: Error messages can indicate various issues, including incorrect threading, tangled thread, or a malfunctioning sensor.

Troubleshooting:

• Refer to the instruction manual or the Brother website for a list of error messages and their meanings.
• Follow the recommended troubleshooting steps provided for each specific error message.
• If the error persists, contact Brother customer service or a qualified technician for further assistance.

14. Bobbin Winding Problems

Description: The bobbin winding function of the Brother SE725 Sewing Machine is not working correctly.

Cause: Bobbin winding issues can arise from incorrect bobbin placement, improper bobbin tension, or a malfunctioning bobbin winding mechanism.

Troubleshooting:

• Ensure the bobbin is correctly placed on the bobbin winder spindle.
• Check the bobbin tension and adjust it if necessary.
• If the bobbin winding mechanism is not functioning correctly, contact Brother customer service or a qualified technician for assistance.

15. Incorrect Thread Tension for Decorative Stitches

Description: The thread tension is not balanced when using decorative stitches with the Brother SE725 Sewing Machine.

Cause: Incorrect thread tension for decorative stitches can be caused by incorrect tension settings, using the wrong thread type or weight, or improper presser foot pressure.

Troubleshooting:

• Check the tension settings for the selected decorative stitch and adjust them as needed.
• Ensure you are using the correct thread type and weight for the chosen decorative stitch.
• Adjust the presser foot pressure to the appropriate level for the fabric being sewn.

16. Limited Stitch Selection

Description: The Brother SE725 Sewing Machine has a limited number of built-in stitches available.

Cause: The limited stitch selection may be a design feature of the Brother SE725 model, which offers a specific set of stitches.

Troubleshooting:

• Explore the available stitch options and utilize the built-in stitches creatively to achieve the desired results.
• If additional stitch options are required, consider using additional accessories, such as specialty presser feet or stitch pattern discs, if compatible with the machine.

17. Limited Embroidery Design Choices

Description: The Brother SE725 Sewing Machine has a limited selection of built-in embroidery designs.

Cause: The limited embroidery design choices may be a characteristic of the Brother SE725 model, which offers a specific collection of built-in designs.

Troubleshooting:

• Explore the available embroidery designs and combine them creatively to create unique patterns.
• If more design choices are desired, consider using external embroidery software or purchasing additional embroidery design collections compatible with the machine.

18. LED Display Not Functioning Properly

Description: The LED display of the Brother SE725 Sewing Machine is not functioning correctly or is unreadable.

Cause: Issues with the LED display can be caused by a faulty display panel, loose connections, or electrical problems.

Troubleshooting:

• Ensure all connections to the LED display panel are secure.
• If possible, try resetting the machine or unplugging and re-plugging the power cord.
• If the LED display continues to malfunction, contact Brother customer service or a qualified technician for further assistance.

19. Stuck or Jammed Needle Plate

Description: The needle plate of the Brother SE725 Sewing Machine is stuck or jammed, preventing its removal for cleaning or maintenance.

Cause: The needle plate may become stuck due to a buildup of debris or incorrect installation.

Troubleshooting:

• Gently clean around the needle plate area to remove any lint, thread, or debris.
• Ensure the needle plate is properly aligned and inserted according to the instruction manual.
• If the needle plate remains stuck, contact Brother customer service or a qualified technician for assistance.

20. Inconsistent Embroidery Stitch Density

Description: The density of embroidery stitches produced by the Brother SE725 Sewing Machine is inconsistent, resulting in uneven embroidery.

Cause: Inconsistent stitch density can be caused by incorrect tension settings, improper hooping technique, or using the wrong stabilizer for the fabric.

Troubleshooting:

• Check the tension settings for the embroidery thread and adjust them as needed.
• Ensure the fabric is hooped properly, with the appropriate tension to maintain stability.
• Use the correct stabilizer for the fabric type and design complexity.

21. Limited Embroidery Area

Description: The embroidery area of the Brother SE725 Sewing Machine is limited in size.

Cause: The limited embroidery area is a characteristic of the Brother SE725 model, which has specific dimensions for embroidery designs.

Troubleshooting:

• Plan embroidery designs within the given dimensions of the embroidery area.
• Consider dividing larger designs into multiple sections and aligning them for stitching.
• If a larger embroidery area is required, explore other Brother models or embroidery-specific machines with larger capabilities.

22. Difficulty Threading Specialty Threads

Description: Threading specialty threads, such as metallic or thick threads, can be challenging with the Brother SE725 Sewing Machine.

Cause: Specialty threads have different characteristics and may require specific threading techniques or adjustments.

Troubleshooting:

• Refer to the instruction manual for guidelines on threading specialty threads.
• Consider using a specialty thread stand or thread guide to facilitate the smooth flow of the thread.
• Experiment with adjusting the tension settings to accommodate the unique characteristics of the specialty thread.

23. Limited Memory Storage

Description: The Brother SE725 Sewing Machine has limited memory storage for saving embroidery designs.

Cause: The limited memory storage is a feature of the Brother SE725 model, designed to store a specific number of embroidery designs.

Troubleshooting:

• Prioritize and organize embroidery designs to make the most efficient use of available memory.
• Consider using external storage devices, such as USB drives or memory cards, to expand the storage capacity for embroidery designs.

24. Limited Monogramming Options

Description: The monogramming options of the Brother SE725 Sewing Machine are limited.

Cause: The limited monogramming options may be a characteristic of the Brother SE725 model, which offers a specific set of monogramming fonts and designs.

Troubleshooting:

• Explore the available monogramming options and creatively combine them to achieve unique designs.
• If additional monogramming options are desired, consider using external software or purchasing compatible monogramming design collections.

25. Insufficient Lighting

Description: The lighting provided by the Brother SE725 Sewing Machine is insufficient for proper visibility.

Cause: Insufficient lighting can be due to a dim or faulty LED light, inadequate positioning of the light source, or an obstructed light path.

Troubleshooting:

• Ensure the LED light is properly positioned and directed towards the sewing area.
• If the LED light is dim or malfunctioning, contact Brother customer service or a qualified technician for a replacement.
• Consider using additional external lighting sources, such as task lamps, to enhance visibility during sewing.

Brother SE725 Sewing Machine Error Codes

1. E1 – Machine Locked

Problem Description: The Brother SE725 Sewing Machine displays the error code E1, indicating that the machine is locked and cannot be operated.

Problem Cause: The E1 error code is triggered when the machine is locked, typically due to safety features, such as the needle being in the down position or the presser foot not being properly lifted.

Problem Solution:

• Ensure that the needle is in the highest position by turning the handwheel towards you.
• Check that the presser foot is raised using the presser foot lever.
• If the error persists, turn off the machine, unplug it, and then plug it back in. Restart the machine to see if the error clears.

2. E2 – Upper Thread Breakage

Problem Description: The Brother SE725 Sewing Machine displays the error code E2, indicating that the upper thread has broken during sewing.

Problem Cause: The E2 error code is triggered when the upper thread breaks, which can occur due to issues such as tangled thread, incorrect threading, or improper tension settings.

Problem Solution:

• Check the upper thread for tangles or knots and remove any obstructions.
• Re-thread the upper thread according to the threading guide in the instruction manual, ensuring it is properly guided through the thread path and tension discs.
• Adjust the tension settings as needed, ensuring they are suitable for the fabric and thread being used.

3. E3 – Lower Thread Breakage

Problem Description: The Brother SE725 Sewing Machine displays the error code E3, indicating that the lower thread has broken during sewing.

Problem Cause: The E3 error code is triggered when the lower thread breaks, which can be caused by issues such as incorrect bobbin installation, tangled thread, or improper tension settings.

Problem Solution:

• Check the bobbin and ensure it is correctly inserted into the bobbin case, with the thread properly threaded through the tension spring.
• Inspect the lower thread for tangles or knots and remove any obstructions.
• Adjust the tension settings, ensuring they are appropriate for the fabric and thread being used.

4. E4 – Excessive Fabric Thickness

Problem Description: The Brother SE725 Sewing Machine displays the error code E4, indicating that the fabric being sewn is too thick for the machine to handle.

Problem Cause: The E4 error code is triggered when the fabric thickness exceeds the maximum capacity of the machine, causing strain on the needle, thread, or motor.

Problem Solution:

• Reduce the fabric thickness by removing excess layers or using thinner fabrics.
• Consider using a different needle size or type designed for thicker fabrics.
• Slow down the sewing speed to reduce the strain on the machine.

User Reviews for Brother SE725 Sewing Machine

Positive Reviews from Brother SE725 Sewing Machine Users

• Some users were satisfied with the embroidery capabilities of the Brother SE725 Sewing Machine. They found that the embroidery part worked great and allowed them to create beautiful designs.
• Users expressed their love for the machine’s versatility in both sewing and embroidery. They found it to be a great all-in-one machine for their creative needs.
• Several users were thrilled with the machine’s ease of use. They found the instructions and tutorials helpful in getting started and appreciated the intuitive touch screen interface.
• Many users praised the machine’s wireless connectivity feature, which allowed them to download designs and access additional resources.
• Users appreciated the quality of stitches produced by the machine and found it to be a significant improvement over their previous sewing machines.
• Some users mentioned the extensive selection of built-in stitches and embroidery designs, which provided them with endless creative possibilities.

Negative User Reviews of the Brother SE725 Sewing Machine

• Some users experienced issues with the bobbin, which would occasionally go off track. This problem caused frustration and led to returns or exchanges.
• A few users had difficulty threading the needle, even after watching instructional videos and following the provided guides.

Please note that the information provided above is based on user reviews available on the Walmart website.

The majority of users were satisfied with the Brother SE725 Sewing Machine. They appreciated its embroidery capabilities, versatility, ease of use, wireless connectivity, stitch quality, and extensive stitch and design selection. However, some users encountered issues with the bobbin and needle threading.

Brother SE725 Sewing Machine Manual

The instruction manual for the Brother SE725 Sewing Machine can be found here. It provides detailed information on machine setup, operation, maintenance, and troubleshooting. Make sure to refer to the manual whenever you have questions or need assistance.

Brother SE725 Sewing Machine Frequently Asked Questions

1. How do I thread the Brother SE725 Sewing Machine?

To thread the Brother SE725 Sewing Machine, follow these steps:

1. Raise the presser foot and turn off the machine.
2. Place the thread on the spool pin and secure it with the spool cap.
3. Guide the thread through the thread guide and tension discs.
4. Pass the thread through the take-up lever and needle bar thread guide.
5. Thread the needle from front to back.
6. Lower the presser foot and turn on the machine.

2. Why is my thread breaking while sewing with the Brother SE725 Sewing Machine?

Thread breakage can be caused by various factors. Here are some possible reasons and solutions:

• Ensure the needle is correctly inserted and not bent or damaged.
• Use the appropriate thread type and weight for your fabric.
• Check the tension settings and adjust them if needed.
• Clean the machine and remove any lint or debris that may be causing the issue.

3. How can I update the firmware of my Brother SE725 Sewing Machine?

To update the firmware of your Brother SE725 Sewing Machine, follow these steps:

1. Visit the Brother support website at www.support.brother.com to download the latest firmware.
2. Prepare a USB drive (not included) for the firmware update.
3. Follow the instructions provided with the firmware update file to transfer it to the USB drive.
4. Insert the USB drive into the USB port of the machine.
5. Access the firmware update menu on the machine and follow the on-screen prompts to complete the update.

Conclusion

For any problems or concerns with your Brother SE725 Sewing Machine, it is recommended to refer to the instruction manual, contact customer service, or visit an authorized service center for assistance. The manual provides comprehensive guidance on troubleshooting and maintaining your machine’s performance. Enjoy your sewing and embroidery journey with the Brother SE725!