Husqvarna Viking Platinum Royal Edition 735 Common Problems and Troubleshooting

Are you experiencing issues with your Husqvarna Viking Platinum Royal Edition 735 sewing machine? This article aims to address common problems and provide troubleshooting solutions specific to this model. As we delve into the intricacies of the Husqvarna Viking Platinum Royal Edition 735, we’ll explore potential issues and guide you through resolving them effectively.

Causes of Common Problems with the Husqvarna Viking Platinum Royal Edition 735

This section will introduce and outline the possible problems and their respective solutions for the Husqvarna Viking Platinum Royal Edition 735 sewing machine.

Common Problems with the Husqvarna Viking Platinum Royal Edition 735

1. Thread Tension Discrepancy

Description of the Problem: Uneven or erratic stitching may occur due to inconsistent thread tension.

Cause of the Problem: Incorrect threading or issues with the tension disks.

Troubleshooting Steps:

• Ensure correct threading according to the user manual.
• Clean the tension disks to remove any debris.
• Adjust the tension settings gradually, testing with scrap fabric.

2. Bobbin Jamming

Description of the Problem: The bobbin gets stuck or jams during sewing, disrupting the stitching process.

Cause of the Problem: Improperly wound or inserted bobbin or debris in the bobbin area.

Troubleshooting Steps:

• Ensure the bobbin is correctly wound and inserted.
• Clean the bobbin area regularly to remove lint or thread fragments.
• Check for any damage on the bobbin and replace if necessary.

3. Needle Breakage

Description of the Problem: Needles break frequently during sewing operations.

Cause of the Problem: Incorrect needle type, bent needle, or fabric-related issues.

Troubleshooting Steps:

• Use the appropriate needle for the fabric type.
• Check for any bent needles and replace them.
• Ensure the fabric is compatible with the chosen needle size.

4. Feed Dog Alignment Issues

Description of the Problem: Uneven fabric feeding, causing stitching irregularities.

Cause of the Problem: Misalignment or damage to the feed dogs.

Troubleshooting Steps:

• Inspect the feed dogs for any misalignment or damage.
• Refer to the user manual for adjusting feed dog settings.
• If issues persist, seek professional servicing.

5. Error Messages on the Display

Description of the Problem: The digital display shows error messages or malfunctions.

Cause of the Problem: Software glitches, connection issues, or sensor malfunctions.

Troubleshooting Steps:

• Power cycle the machine to reset software.
• Check and secure all cable connections.
• If problems persist, consult the user manual or contact customer support.

1. Thread Breakage

Description: Frequent breakage of the thread during sewing.

Cause: Incorrect threading or tension issues.

Troubleshooting:

• Re-thread the upper thread following the machine’s threading guide.
• Ensure proper bobbin insertion and threading.
• Adjust the tension settings according to the recommended values.

2. Uneven Stitching

Description: Inconsistent stitch length or irregular stitching patterns.

Cause: Incorrect tension settings, damaged needle, or uneven fabric feeding.

Troubleshooting:

• Check and adjust the upper and lower tension settings.
• Replace the needle if it is damaged or bent.
• Ensure smooth fabric feeding by cleaning the feed dogs and presser foot.

3. Bobbin Jamming

Description: Bobbin getting stuck or jammed while sewing.

Cause: Improperly inserted or tangled bobbin thread.

Troubleshooting:

• Check for proper insertion of the bobbin in the bobbin case.
• Ensure the bobbin thread is unwinding in the correct direction.
• Clean any lint or debris in the bobbin area.

4. Needle Breakage

Description: Breaking of needles during sewing.

Cause: Using the wrong needle size, bent needle, or hitting a pin.

Troubleshooting:

• Use the correct needle size and type for the fabric being sewn.
• Replace the needle if it is bent or damaged.
• Avoid sewing over pins and ensure a clear path for the needle.

5. Bobbin Thread Showing on Top

Description: The bobbin thread is visible on the top side of the fabric.

Cause: Incorrect tension settings or bobbin thread not properly inserted.

Troubleshooting:

• Adjust the tension settings on the machine.
• Ensure the bobbin thread is correctly inserted into the bobbin case.
• Check for any lint or debris in the bobbin area affecting thread flow.

6. Fabric Puckering

Description: Fabric gathers or puckers while sewing.

Cause: Incorrect presser foot pressure or using the wrong needle.

Troubleshooting:

• Adjust the presser foot pressure according to the fabric type.
• Ensure the needle is suitable for the fabric thickness.
• Check for proper threading and tension settings.

7. Machine Freezing or Stalling

Description: The sewing machine freezes or stalls during operation.

Cause: Software glitch or electronic malfunction.

Troubleshooting:

• Turn off the machine, unplug, and restart after a few minutes.
• Update the machine’s firmware if available.
• Contact customer support if the issue persists.

8. Uneven Feed Dog Movement

Description: Uneven or irregular movement of the feed dogs.

Cause: Debris or obstruction in the feed dog mechanism.

Troubleshooting:

• Clean the feed dogs and surrounding area thoroughly.
• Inspect for any foreign objects causing obstruction.
• Lubricate the feed dog mechanism as per the user manual.

9. Thread Tension Issues

Description: Inconsistent tension throughout the sewing process.

Cause: Improper threading, damaged tension discs, or worn-out tension springs.

Troubleshooting:

• Re-thread the machine following the correct threading path.
• Check for any visible damage to the tension discs or springs.
• Adjust the tension settings gradually until the desired result is achieved.

10. Stitching Skipping

Description: The machine skips stitches while sewing.

Cause: Dull or bent needle, incorrect needle type, or improper threading.

Troubleshooting:

• Replace the needle with a new, appropriate one.
• Ensure correct threading and proper needle insertion.
• Check and adjust the machine’s stitching speed if necessary.

11. Bobbin Winding Issues

Description: Difficulty in winding the bobbin smoothly.

Cause: Tangled thread, incorrect bobbin placement, or worn-out bobbin winder parts.

Troubleshooting:

• Ensure the bobbin is placed securely on the winder.
• Check for any entangled thread that may obstruct the winding process.
• If problems persist, inspect and replace worn-out bobbin winder parts.

12. Fabric Slipping Under the Presser Foot

Description: Fabric does not stay in place, slipping during sewing.

Cause: Inadequate presser foot pressure or incorrect presser foot type.

Troubleshooting:

• Adjust the presser foot pressure according to the fabric thickness.
• Ensure you are using the appropriate presser foot for the chosen fabric.
• Check for any accumulated lint or debris affecting the presser foot’s grip.

13. Loud or Unusual Noises

Description: Unusual or loud noises during machine operation.

Cause: Loose parts, foreign objects, or mechanical issues.

Troubleshooting:

• Inspect the machine for loose screws, bolts, or other components.
• Remove any foreign objects that may have accidentally entered the machine.
• If the issue persists, consult the user manual for further guidance or seek professional assistance.

14. Bobbin Thread Tension Variation

Description: Inconsistent tension in the bobbin thread.

Cause: Dirty bobbin case, uneven winding, or damaged tension spring.

Troubleshooting:

• Clean the bobbin case regularly to prevent lint accumulation.
• Ensure even winding of the bobbin thread during the winding process.
• If tension issues persist, inspect the bobbin case and tension spring for damage and replace if necessary.

15. Stitch Length Variation

Description: Inconsistent stitch length despite proper settings.

Cause: Feed dog issues, incorrect stitch length settings, or software glitches.

Troubleshooting:

• Check for any obstructions or damage to the feed dogs affecting their movement.
• Adjust the stitch length settings according to the desired outcome.
• If problems persist, consider updating the machine’s firmware or consulting with customer support.

16. Jammed Needle Plate

Description: Difficulty in removing or replacing the needle plate.

Cause: Accumulated lint, misalignment, or damaged needle plate.

Troubleshooting:

• Clean the needle plate and surrounding area to remove any lint or debris.
• Ensure the needle plate is correctly aligned and properly seated.
• If the issue persists, inspect the needle plate for any visible damage and replace if necessary.

17. Inconsistent Thread Tension Between Layers

Description: Variation in tension when sewing multiple layers of fabric.

Cause: Uneven fabric thickness, incorrect presser foot pressure, or tension disc issues.

Troubleshooting:

• Use appropriate presser foot and needle for multiple layers of fabric.
• Adjust presser foot pressure according to the thickness of the fabric layers.
• If problems persist, inspect and clean the tension discs or consider professional servicing.

18. Automatic Thread Cutter Malfunction

Description: Issues with the automatic thread cutter not functioning as expected.

Cause: Dull blade, tangled thread, or software glitch.

Troubleshooting:

• Check the thread cutter blade for dullness and replace if necessary.
• Ensure the thread is not tangled or caught in the automatic thread cutter mechanism.
• If problems persist, consider updating the machine’s firmware or consulting customer support.

19. Bobbin Thread Not Catching

Description: The needle fails to catch the bobbin thread during sewing.

Cause: Improper bobbin insertion, needle positioning, or timing issues.

Troubleshooting:

• Check that the bobbin is correctly inserted in the bobbin case.
• Ensure the needle is properly positioned and not damaged.
• If problems persist, consult the user manual for adjusting the timing or seek professional assistance.

20. Limited Stitch Selection on the Display

Description: The available stitches on the display are limited or not displaying correctly.

Cause: Software malfunction or display screen issues.

Troubleshooting:

• Restart the machine and check for any improvement in stitch display.
• If problems persist, consider updating the machine’s firmware or consulting customer support.
• Inspect the display screen for physical damage and replace if necessary.

Frequently Asked Questions

1. Why is my thread frequently breaking?

Answer: Thread breakage can occur due to incorrect threading or tension issues. Re-thread the machine following the threading guide, ensure proper bobbin insertion, and adjust tension settings accordingly.

2. How do I fix uneven stitching on my Husqvarna Viking Platinum Royal Edition 735?

Answer: Uneven stitching may result from incorrect tension settings, a damaged needle, or irregular fabric feeding. Adjust tension, replace the needle if needed, and clean the feed dogs and presser foot for smooth fabric feeding.

3. What should I do if my bobbin keeps jamming?

Answer: Bobbin jamming may be caused by improper insertion or tangled thread. Ensure correct bobbin placement, thread unwinding, and clean any lint or debris in the bobbin area.

4. How can I prevent needle breakage while sewing?

Answer: Use the correct needle size and type, replace a bent or damaged needle, and avoid sewing over pins. Ensure a clear path for the needle to prevent breakage.

5. What should I do if the bobbin thread is showing on top of my fabric?

Answer: Adjust tension settings, ensure correct bobbin threading, and check for any lint or debris in the bobbin area affecting thread flow.

Conclusion

For any issues with your Husqvarna Viking Platinum Royal Edition 735, it is recommended to always refer to the manual, contact customer service, or visit an authorized service center. The manual provides detailed instructions for troubleshooting and maintenance. If problems persist, reaching out to the manufacturer’s support or a professional service center ensures accurate diagnosis and resolution of issues with your sewing machine.