Brother HC1850 Common Problems and Troubleshooting
In this comprehensive article, we will explore the potential challenges that may arise while using the Brother HC1850 sewing machine. Our dedication lies in providing practical and effective solutions to overcome these issues.
Our main aim is to offer valuable assistance in troubleshooting any problems that might occur during your sewing projects with this particular machine.
The Brother HC1850 sewing machine has garnered a reputation for its versatility and a wide range of features, empowering you to unleash your creativity and achieve precise and stunning designs. However, like any sophisticated equipment, occasional difficulties during operation are to be expected.
We understand the frustration that such hiccups can bring, especially when deeply involved in your sewing projects. Nevertheless, you can be confident that we are here to fully support you throughout the troubleshooting process.
Brother HC1850 Overview
For those in search of a versatile computerized sewing and quilting machine, the Brother HC1850 is an exceptional
choice. This feature-packed and reliable quilting and sewing machine is great for quilting, sewing, basic monogramming, and decorative stitching.
The HC1850 contains 130 stitches plus a sewing font for basic monogramming. It also includes 8 unique styles of one-step, auto-size buttonholes, elegant decorative stitches, and stitches for quilting, clothing, and heirloom sewing.
The HC1850 quilting and sewing machine is loaded with features that simplify the sewing and quilting. It includes 55 alphanumeric sewing stitches for basic monogramming, a built-in stitch reference flip-chart, 8 presser feet, a push-button stitch selector, adjustable sewing speeds, an automatic threading system, a detachable foot controller, and an exceptional feed system for sewing on almost any fabric.
This machine is enhanced with specialty quilting features, including a detachable wide table, a spring action quilting foot, and the ability to do free-motion quilting.
The HC1850 is lightweight and portable, perfect for taking to classes. It has been designed with a large backlit LCD display with an intuitive push-button stitch selector. The HC1850 is reliable, affordable, and allows easy threading of top thread and bobbin to create consistent high-quality stitching.
This machine is not recommended for use in countries that do not support 120V AC, even if a voltage adapter is in use. This portable sewing and
quilting machine includes an instructional DVD, a bilingual user manual, a 25-year limited warranty, and technical support for the life of the product.
Product Details and Features
|Needle Threading System
|Stitch Selector Type
|Mode & Shift Key
|Brother HC1850 Computerized Sewing Machine with Built-in Sewing Font and Wide Table
|Large Backlit LCD display screen
|Use the push-button stitch selectors to choose your stitches, and see your selection clearly on the
brightly lit LCD display screen.
|1 built-in monogramming sewing font
|Perfect for basic monogramming, the built-in sewing font includes letters A-Z, numbers 0-9, 7 punctuation
marks, and 8 specialty symbols.
|Wide table for larger projects
|Ideal for quilts and larger projects, the included wide table gives you the extra space you need to better
maneuver your project.
|Handy stitches flip-chart
|Quickly view all the built-in stitches in the convenient flip chart, built right onto the machine.
|Super bright work area
|The LED-lit work area gives you a bright area to view the details of your project, and is perfect for
sewing on darker fabrics.
|Adjustable sewing speed
|Easily change your sewing speed as you work, with the convenient stitch speed slide control.
|Easy threading, with automatic needle threader
|With just a touch of a lever, the built-in auto needle threader pushes your thread right through the eye of
|Just drop in your bobbin, pull the thread through the slot, and start sewing!
|Easy bobbin winding
|Once you have the thread in place, just move the bobbin to the right, push the Start button, and the bobbin
is quickly wound for you.
|Exceptional feed system
|Sew more easily on almost any fabric! The exceptional feed system helps move the fabric smoothly, for more
precisely formed stitches.
|Drop feed for free-motion quilting
|Get creative with your quilting projects! The drop feed system allows you to handle free-motion quilting
|Operation with or without foot control
|Control basic sewing functions with the included foot controller, or with the convenient controls on the
machine – Choose which works for you!
Causes of Common Problems with the Brother HC1850
1. Thread Breakage
Description of the problem: The thread keeps breaking while sewing with the Brother HC1850.
Cause of the problem: Thread breakage can occur due to various reasons, such as improper threading, using low-quality thread, a bent or damaged needle, or tension issues.
- Check the threading: Ensure that the top thread is correctly threaded through all the guides and the needle, and the bobbin is wound and inserted properly.
- Use high-quality thread: Cheap or old thread can cause breakage, so try using a fresh, good-quality thread suitable for the fabric you are sewing.
- Inspect the needle: Check the needle for any bends or damages and replace it with a new one if needed. Make sure to use the appropriate needle for your fabric.
- Adjust tension settings: Improper tension can lead to thread breakage. Experiment with adjusting the tension dial and test on scrap fabric until the stitches are balanced.
2. Uneven Stitches
Description of the problem: The stitches produced by the Brother HC1850 are uneven and inconsistent.
Cause of the problem: Uneven stitches can be caused by incorrect tension settings, improper bobbin insertion, or the needle being inserted incorrectly.
- Check tension settings: Ensure that the tension settings are balanced. Adjust the tension dial if needed and test on scrap fabric.
- Reinsert the bobbin: Take out the bobbin and reinsert it, making sure it is correctly wound and placed in the bobbin case.
- Verify needle placement: Ensure that the needle is inserted all the way up and properly secured. Use the appropriate needle for the fabric type.
3. Skipped Stitches
Description of the problem: The Brother HC1850 occasionally skips stitches while sewing.
Cause of the problem: Skipped stitches can result from a blunt or damaged needle, incorrect needle size, or sewing too fast for the machine’s capabilities.
- Change the needle: Replace the needle with a new one, ensuring it is the right size and type for the fabric being used.
- Reduce sewing speed: Slow down the sewing speed, especially when working on thick fabrics or multiple layers.
- Check needle position: Verify that the needle is properly inserted and secured in the needle clamp.
4. Bobbin Jamming
Description of the problem: The bobbin frequently jams or gets tangled while sewing with the Brother HC1850.
Cause of the problem: Bobbin jamming can occur due to incorrect bobbin winding, using a low-quality or wrong-sized bobbin, or debris in the bobbin area.
- Check bobbin winding: Ensure that the bobbin is wound correctly and smoothly. Avoid overfilling the bobbin.
- Use the correct bobbin: Ensure that you are using the right bobbin size and type specified for the Brother HC1850.
- Clean the bobbin area: Remove the needle plate and clean any lint or debris from the bobbin area using the provided cleaning brush.
5. LCD Display Issues
Description of the problem: The LCD display on the Brother HC1850 is not functioning correctly or showing garbled information.
Cause of the problem: LCD display issues can arise from a loose connection, low battery power, or a malfunctioning display panel.
- Check connections: Ensure that all cables and connectors related to the LCD display are securely attached.
- Replace batteries: If the machine uses batteries, replace them with fresh ones.
- Reset the machine: Try performing a factory reset on the Brother HC1850 to see if it resolves the display problem.
- Seek technical support: If the issue persists, contact Brother’s technical support for further assistance.
6. Thread Tension Issues
Description of the problem: The stitches on the Brother HC1850 appear either too loose or too tight, even after adjusting the tension settings.
Cause of the problem: Thread tension issues can be caused by incorrect threading, using the wrong thread weight, or a malfunctioning tension mechanism.
- Re-thread the machine: Start by re-threading both the top thread and the bobbin, ensuring they are threaded correctly.
- Check thread weight: Ensure that you are using the appropriate thread weight for the fabric and project.
- Inspect the tension mechanism: Examine the tension discs and the thread path for any thread tangles or debris that may be affecting the tension. Clean if necessary.
- Perform tension adjustments: Gradually adjust the tension dial, testing on scrap fabric until you achieve the desired stitch quality.
7. Needle Breakage
Description of the problem: The needles on the Brother HC1850 break frequently during sewing.
Cause of the problem: Needle breakage can occur due to using the wrong needle size, sewing through thick layers without appropriate needle type, or hitting a pin or hard object while sewing.
- Use the correct needle: Ensure that you are using the appropriate needle size and type for your specific fabric and project.
- Switch to a stronger needle: When sewing through multiple layers or thick fabrics, use a heavy-duty or quilting needle to reduce breakage.
- Check for obstructions: Before sewing, make sure there are no pins or foreign objects in the fabric that could damage the needle.
8. Bobbin Winding Problems
Description of the problem: The bobbin on the Brother HC1850 does not wind evenly or stops winding mid-process.
Cause of the problem: Uneven bobbin winding can occur due to improper threading of the bobbin winder or a malfunctioning bobbin winder mechanism.
- Re-thread the bobbin winder: Ensure that the thread is correctly threaded through the bobbin winder tension guide and around the bobbin.
- Check bobbin winder components: Inspect the bobbin winder spindle and other components for any visible damage or debris that might be causing the issue.
- Bobbin winding speed: Try winding the bobbin at a slower speed to avoid any tangles or uneven winding.
9. Jammed Automatic Needle Threader
Description of the problem: The automatic needle threader feature on the Brother HC1850 gets stuck or fails to thread the needle properly.
Cause of the problem: A jammed needle threader can be caused by a misaligned mechanism, bent wire, or debris blocking the threader’s path.
- Inspect the threader mechanism: Check for any visible obstructions or misalignment in the automatic needle threader.
- Straighten the threader wire: If the threader wire is bent or damaged, carefully straighten it using tweezers.
- Clean the threader path: Remove any lint or debris that might be blocking the path of the threader.
- Try manual threading: If the automatic threader continues to malfunction, switch to manual threading until the issue can be resolved.
10. Limited Stitch Selection
Description of the problem: The Brother HC1850’s stitch selection is limited or some stitch options are not working.
Cause of the problem: Limited stitch selection can be due to a software glitch, a malfunctioning stitch selector, or improper machine setup.
- Restart the machine: Turn off the sewing machine, wait a few seconds, and then turn it back on to see if the stitch options reappear.
- Check stitch selector dial: Ensure that the stitch selector dial is set to the correct position and not stuck in between stitches.
- Perform a factory reset: If the issue persists, try performing a factory reset to restore the original settings.
- Contact technical support: If the problem continues, seek assistance from Brother’s technical support for further troubleshooting.
11. Inconsistent Feed Dog Movement
Description of the problem: The feed dogs on the Brother HC1850 do not move smoothly or fail to advance the fabric consistently.
Cause of the problem: Inconsistent feed dog movement can result from debris buildup, misalignment, or a damaged feed dog mechanism.
- Clean the feed dogs: Remove the needle plate and use the cleaning brush to remove any lint or debris accumulated around the feed dogs.
- Check feed dog alignment: Ensure that the feed dogs are properly aligned and not crooked. Adjust if necessary.
- Test on different fabrics: Try sewing on different types of fabrics to see if the issue persists, as certain fabrics may require adjustments to the feed dog pressure.
- Seek professional service: If the problem continues, consider taking the machine to a qualified technician for inspection and repair.
12. Noisy Operation
Description of the problem: The Brother HC1850 operates loudly or produces unusual noises during sewing.
Cause of the problem: Noisy operation can be caused by a variety of factors, including loose components, lack of lubrication, or a damaged internal part.
- Tighten loose parts: Check all the visible screws and components, such as the needle plate and presser foot, and tighten any loose parts.
- Lubricate the machine: Follow the manufacturer’s instructions to apply appropriate sewing machine oil to the recommended areas.
- Identify the source of the noise: Try to pinpoint where the noise is coming from to better understand the issue.
- Consult technical support: If the noise persists, contact Brother’s technical support for further guidance.
13. LCD Display Backlight Failure
Description of the problem: The backlight of the LCD display on the Brother HC1850 does not work, making it difficult to read the information.
Cause of the problem: Backlight failure can be caused by a faulty backlight component or an issue with the display’s power supply.
- Check the brightness settings: Ensure that the brightness of the LCD display is not set to the lowest level.
- Restart the machine: Try turning off the machine and turning it back on to see if the backlight comes back on.
- Verify power source: If the machine operates on batteries, ensure that the batteries have enough charge to power the backlight.
- Professional inspection: If the backlight remains non-functional, seek professional repair or contact Brother’s technical support for assistance.
14. Bobbin Case Jamming
Description of the problem: The bobbin case of the Brother HC1850 jams or gets stuck while sewing.
Cause of the problem: Bobbin case jamming can occur due to improper insertion, debris accumulation, or a damaged bobbin case.
- Remove the bobbin case: Take out the bobbin case and clean any lint or thread buildup inside the bobbin area.
- Reinsert the bobbin case: Make sure the bobbin case is correctly inserted and snaps securely into place.
- Check for damage: Examine the bobbin case for any signs of damage, such as cracks or chips, and replace if necessary.
- Adjust bobbin tension: If the bobbin thread is loose or too tight, adjust the bobbin tension screw accordingly.
15. Unresponsive Stitch Selector
Description of the problem: The stitch selector on the Brother HC1850 becomes unresponsive or does not change stitches as intended.
Cause of the problem: An unresponsive stitch selector can be caused by a software glitch, a faulty selector mechanism, or a disconnected cable.
- Restart the machine: Turn off the sewing machine and turn it back on to see if the stitch selector responds.
- Check selector connections: Ensure that all cables related to the stitch selector are securely connected.
- Try different stitch settings: Test various stitch options to determine if the issue is specific to certain stitches.
- Perform a factory reset: If the problem persists, try performing a factory reset to restore the original settings.
16. Needle Position Off-Center
Description of the problem: The needle position on the Brother HC1850 is not centered correctly, causing misalignment in stitching.
Cause of the problem: The needle may have been inserted incorrectly, the needle clamp could be loose, or there might be an issue with the machine’s internal mechanism.
- Verify needle insertion: Double-check that the needle is inserted all the way up into the needle clamp and tightened securely.
- Check the needle clamp: Ensure that the needle clamp is not loose and holding the needle firmly in place.
- Test with different needles: Try using different needles to see if the issue persists, as a damaged needle can cause misalignment.
- Seek professional inspection: If the problem continues, consider taking the machine to a qualified technician for further examination.
17. Limited Sewing Speed Control
Description of the problem: The sewing speed control on the Brother HC1850 seems limited or does not respond to adjustments.
Cause of the problem: Limited speed control can be due to a malfunctioning speed slider, dust accumulation, or a technical glitch.
- Clean the speed slider: Use compressed air or a soft brush to remove any dust or debris around the speed control area.
- Restart the machine: Turn off the sewing machine and turn it back on to see if the speed control becomes responsive.
- Check for software updates: Verify if there are any available software updates for the Brother HC1850 that might address speed control issues.
- Contact technical support: If the problem persists, reach out to Brother’s technical support for further assistance.
18. Automatic Thread Cutter Not Working
Description of the problem: The automatic thread cutter feature on the Brother HC1850 fails to cut the thread as intended.
Cause of the problem: The thread cutter mechanism might be jammed, the cutter blade could be dull, or there might be a programming issue.
- Clean the thread cutter area: Ensure that there are no thread or fabric remnants obstructing the thread cutter mechanism.
- Check the cutter blade: Examine the cutter blade for any signs of wear or damage, and replace it if necessary.
- Test with different fabrics: Try using different fabrics to see if the thread cutter performs differently based on fabric thickness.
- Reset the machine: If the automatic thread cutter still does not work, try performing a machine reset.
19. Bobbin Thread Not Picking Up
Description of the problem: The Brother HC1850 fails to pick up the bobbin thread, resulting in no stitches being formed.
Cause of the problem: This issue can occur due to incorrect bobbin placement, bobbin winding problems, or a timing issue.
- Reinsert the bobbin: Remove the bobbin and reinsert it, ensuring it is properly wound and placed in the bobbin case.
- Check bobbin winding tension: Make sure the bobbin is wound evenly and with the right tension to prevent thread snags.
- Verify the needle position: Check if the needle is in the correct position and is not bent or damaged.
- Adjust the timing: If the problem persists, it might be a timing issue, and it’s best to seek professional assistance.
20. Jammed Reverse Stitch Button
Description of the problem: The reverse stitch button on the Brother HC1850 gets stuck or fails to engage when pressed.
Cause of the problem: The button might be jammed due to debris accumulation or an internal mechanism malfunction.
- Clear button area: Check for any lint or debris around the reverse stitch button and clean it if necessary.
- Gently press the button: Try pressing the button with care to see if it dislodges and becomes responsive.
- Check for obstructions: Look for any visible signs of obstruction inside the button mechanism and remove if possible.
- Seek professional repair: If the button remains unresponsive, consider seeking professional repair or assistance.
21. Uneven Feed Dog Pressure
Description of the problem: The feed dogs on the Brother HC1850 apply uneven pressure on the fabric, causing fabric distortion while sewing.
Cause of the problem: Uneven feed dog pressure can be due to misalignment, dirt accumulation, or a damaged feed dog mechanism.
- Clean the feed dogs: Remove the needle plate and clean any lint or debris around the feed dogs using the provided brush.
- Align the feed dogs: Check if the feed dogs are level and not misaligned, adjusting them if necessary.
- Test on different fabrics: Sew on different types of fabrics to determine if the issue persists or if it’s specific to certain materials.
- Seek professional inspection: If the problem continues, consider taking the machine to a qualified technician for further evaluation.
22. Inconsistent Thread Tension Between Layers
Description of the problem: The thread tension on the Brother HC1850 varies when sewing through multiple fabric layers.
Cause of the problem: Inconsistent thread tension can be caused by improper threading, incorrect needle size, or using unsuitable thread for thick fabrics.
- Re-thread the machine: Ensure that the top thread is correctly threaded through all the guides and the bobbin is properly inserted.
- Use appropriate needle size: Select a needle size suitable for the fabric layers you are sewing through.
- Change thread type: Try using a thread specifically designed for multiple layers or quilting to achieve more even tension.
- Adjust tension settings: Gradually adjust the tension dial while testing on scrap fabric until you achieve consistent stitching.
23. Jammed Free-Motion Quilting
Description of the problem: The Brother HC1850 experiences frequent jams or difficulties while performing free-motion quilting.
Cause of the problem: Jamming during free-motion quilting can occur due to incorrect feed dog settings, insufficient tension, or fabric bunching.
- Lower the feed dogs: Ensure that the feed dogs are lowered or disengaged when attempting free-motion quilting.
- Optimize tension settings: Adjust the tension dial to find the right balance for free-motion quilting on your chosen fabric.
- Use a quilting foot: Use a specialized quilting foot designed for free-motion quilting to facilitate smoother movement.
- Stabilize the fabric: Use proper stabilizers or basting techniques to prevent the fabric from bunching or moving excessively.
24. Skipping Decorative Stitches
Description of the problem: The Brother HC1850 skips certain decorative stitches or fails to execute them entirely.
Cause of the problem: Skipping decorative stitches can be due to software issues, incorrect stitch selection, or a malfunctioning stitch selector.
- Update the machine’s firmware: Check for available software updates and install them to address potential software glitches.
- Verify stitch selection: Ensure that the correct decorative stitch is chosen from the stitch selector.
- Test with different fabrics: Try the decorative stitches on various fabrics to determine if the issue is fabric-specific.
- Reset the machine: If the problem persists, try performing a factory reset to restore the default settings.
25. Jammed Automatic Buttonhole Function
Description of the problem: The automatic buttonhole function on the Brother HC1850 jams or produces imperfect buttonholes.
Cause of the problem: A jammed buttonhole function can be caused by improper fabric placement, insufficient tension, or a malfunctioning buttonhole sensor.
- Check the fabric setup: Ensure that the fabric is properly positioned in the buttonhole foot and securely held in place.
- Adjust tension settings: Gradually adjust the tension dial while testing on scrap fabric until you achieve well-formed buttonholes.
- Clean buttonhole sensor: Remove any lint or debris around the buttonhole sensor area to ensure accurate sensing.
- Try manual buttonhole mode: If the automatic function continues to jam, attempt creating buttonholes manually using the machine’s manual setting.
Brother HC1850 Sewing Machine User Reviews
When considering purchasing a sewing machine, it’s essential to take user reviews into account. The Brother HC1850 has garnered a mix of positive and negative feedback from users, providing valuable insights into its performance and functionality.
Positive Reviews from Brother HC1850 Sewing Machine Users
Based on various online reviews, some users were satisfied with the following parameters associated with the Brother HC1850 sewing machine:
- Versatility: Users praised the HC1850 for its versatility, as it handles various sewing and quilting tasks with ease.
- Easy to Use: Many users found the machine easy to operate, especially for beginners, with clear stitch selection and intuitive controls.
- Stitch Variety: The HC1850 received appreciation for its wide range of built-in stitches, including decorative stitches and one-step buttonholes.
- Automatic Features: Users liked the automatic needle threader and thread cutter, which simplified the sewing process and saved time.
- Value for Money: Several users mentioned that the HC1850 offers good value for its affordable price range.
These positive reviews highlight the Brother HC1850’s appeal to sewing enthusiasts looking for a feature-packed, user-friendly, and reasonably priced sewing machine.
Negative User Reviews of the Brother HC1850 Sewing Machine
While the Brother HC1850 garnered positive feedback, some users experienced the following problems with the machine:
- Tension Issues: Several users encountered tension problems, leading to uneven stitches and fabric bunching, especially when sewing certain fabrics like knits.
- Quality Concerns: Some users expressed dissatisfaction with the overall build quality, noting that the machine consists mostly of plastic components.
- Threading Difficulties: A few users found it challenging to thread the machine, particularly through the thread tension mechanism.
- Breakage: A handful of users reported issues with various parts, such as the needle threader, leading to frustration and hindering their sewing projects.
- Limited Support: Some users faced difficulties in reaching Brother’s customer support, hindering their efforts to address technical issues or seek assistance.
These negative reviews indicate that while the Brother HC1850 has many positive aspects, some users faced challenges related to tension, build quality, and customer support.
All information about user reviews is taken from Walmart.com.
This is one of those things that I must say you’re getting a decent product for the price range. The Brother HC1850 is lightweight, making it easy to carry around, and offers various features suitable for the occasional weekend seamstress.
While there are some minor complaints, the majority of users were satisfied with its performance, especially in terms of versatility, ease of use, and value for money. However, some negative feedback related to tension issues and build quality highlights areas where the machine could be improved.
Brother HC1850 Sewing Machine Manual
For detailed operating instructions and information about the Brother HC1850 sewing machine, users can access the official manual on the manufacturer’s website.
The manual provides comprehensive guidance on machine setup, threading, stitch selection, maintenance, and troubleshooting tips. It is essential to refer to the manual to maximize the performance and longevity of the Brother HC1850.
Brother HC1850 Frequently Asked Questions
1. How can I access the Brother HC1850 sewing machine manual?
The Brother HC1850 sewing machine manual can be found on the manufacturer’s official website. Look for the support or resources section, where you can download the manual in PDF format. It’s a valuable reference for understanding the machine’s features and proper usage.
2. Why is my thread tension uneven, and how can I fix it?
Uneven thread tension can result from various factors, including incorrect threading, using the wrong needle for the fabric, or a damaged tension mechanism. Refer to the manual for proper threading instructions, choose the appropriate needle size, and adjust the tension dial gradually until achieving balanced stitches.
3. What should I do if my Brother HC1850 keeps jamming during free-motion quilting?
Jams during free-motion quilting can be caused by incorrect feed dog settings, fabric bunching, or insufficient tension. Ensure the feed dogs are lowered for free-motion quilting, stabilize the fabric with appropriate techniques, and adjust the tension settings until achieving smooth quilting stitches.
4. Can I sew thick fabrics or multiple layers with the Brother HC1850?
While the Brother HC1850 can handle various fabrics, sewing through thick layers may present challenges. Slow and steady stitching over thick seams can help. Additionally, use the appropriate needle size and thread type for thicker fabrics to ensure smoother sewing results.
5. How do I resolve issues with the automatic buttonhole function?
Jammed or imperfect buttonholes in the automatic function can be due to fabric placement or a malfunctioning buttonhole sensor. Ensure proper fabric positioning and clean any debris around the sensor. If the issue persists, try sewing buttonholes manually using the machine’s manual setting.
6. Where can I seek technical assistance or support for my Brother HC1850 sewing machine?
If you encounter technical issues or have questions about the Brother HC1850 sewing machine, you can refer to the manufacturer’s customer service or contact an authorized service center. They can provide guidance, troubleshooting tips, and necessary repairs if required.
If you experience any problems with your Brother HC1850 sewing machine, it’s essential to consult the manual first. The manual provides valuable information on setup, usage, and troubleshooting.
Additionally, you can always reach out to customer service or visit an authorized service center for expert assistance with any issues you may encounter. By following proper guidelines and seeking professional support when needed, you can make the most of your sewing experience with the Brother HC1850.