Brother SM1400 Common Problems and Troubleshooting

The Brother SM1400 Sewing Machine is a versatile and reliable sewing machine designed for everyday sewing and mending tasks. In this article, we will discuss common problems that users may encounter while using the Brother SM1400 Sewing Machine and provide troubleshooting tips to resolve these issues.

Brother is a renowned manufacturer of sewing machines known for producing high-quality and user-friendly products. The SM1400 offers a perfect set of features, including 14 stitches for various sewing tasks such as blind hems, stretch stitches, buttonholes, and zipper insertion. It is lightweight, making it easy to carry and store, and can be placed on a table or desk.

Brother SM1400 Sewing Machine Overview

The Brother SM1400 Sewing Machine is equipped with the following features:

• 14 stitches for blind hems, stretch stitches, buttonholes, zipper insertion, and more
• Easy stitch selection with a dial
• Tension control dial and reverse sewing lever for added control
• Four quick-change presser feet for various sewing tasks
• Built-in easy needle threader
• Jam-resistant Quick-Set top drop-in bobbin
• Clear-view bobbin cover and bobbin
• Automatic bobbin winding system
• Free arm for sewing cuffs and sleeves
• Includes instructional DVD and English/Spanish user manual

Product Details

Model	Assembled Product Weight	Assembled Product Dimensions (L x W x H)
SM1400	12.1 lb	15.40 x 6.00 x 12.30 Inches

Causes of Common Problems with the Brother SM1400 Sewing Machine

In the following sections, we will address the possible problems that users may encounter with the Brother SM1400 Sewing Machine and provide troubleshooting solutions to resolve these issues.

1. Needle Breaks Frequently

Description: The needle on the Brother SM1400 Sewing Machine breaks frequently during sewing.

Cause: There are several possible causes for needle breakage, including:

• Using the wrong needle type or size for the fabric being sewn.
• Incorrectly inserting or securing the needle.
• Thread tension set too tight.

Troubleshooting: To resolve this issue, follow these steps:

1. Ensure you are using the correct needle type and size for the fabric.
2. Check the needle for any damage or bent tip, and replace if necessary.
3. Make sure the needle is inserted correctly and securely.
4. Adjust the thread tension to an appropriate level.

2. Thread Bunches up Underneath the Fabric

Description: The thread on the Brother SM1400 Sewing Machine bunches up and creates tangles underneath the fabric.

Cause: The thread bunching issue can be caused by various factors, such as:

• Improper threading of the upper thread.
• Incorrectly wound or inserted bobbin.
• Tension imbalance between the upper and lower threads.

Troubleshooting: To address this problem, follow these steps:

1. Check that the upper thread is threaded correctly and passes through all the thread guides and tension discs.
2. Ensure the bobbin is correctly wound and inserted into the bobbin case.
3. Adjust the thread tension, both upper and lower, as needed.
4. Clean the bobbin case area from any lint or debris.

3. Uneven Stitching or Skipped Stitches

Description: The Brother SM1400 Sewing Machine produces uneven stitches or skips stitches while sewing.

Cause: This issue can be caused by several factors, including:

• Improper needle insertion or installation.
• Using a dull or damaged needle.
• Incorrect thread tension.
• Dirty or obstructed feed dogs.

Troubleshooting: To resolve this problem, follow these steps:

1. Ensure the needle is inserted correctly and securely, with the flat side facing the back.
2. Replace the needle with a new one if it is dull or damaged.
3. Adjust the thread tension to achieve balanced stitches.
4. Clean the feed dogs to remove any lint or obstructions.

4. Bobbin Thread Not Catching

Description: The bobbin thread on the Brother SM1400 Sewing Machine is not being caught by the needle.

Cause: This issue can occur due to the following reasons:

• Incorrect threading of the bobbin thread.
• Improperly wound bobbin.
• Lint or debris in the bobbin area.
• Bobbin tension set too loose or too tight.

Troubleshooting: To fix this problem, follow these steps:

1. Check that the bobbin thread is correctly threaded through the bobbin case.
2. Ensure the bobbin is correctly wound and inserted into the bobbin case.
3. Clean the bobbin area to remove any lint or debris.
4. Adjust the bobbin tension to an appropriate level.

5. Machine Jam or Tangled Thread

Description: The Brother SM1400 Sewing Machine jams or experiences tangled thread during sewing.

Cause: Several factors can contribute to machine jams or tangled thread:

• Incorrect threading of the machine.
• Improperly inserted bobbin.
• Thread caught in the machine’s moving parts.
• Using thick or heavy fabrics without appropriate adjustments.

Troubleshooting: To resolve this issue, follow these steps:

1. Check the upper thread path and ensure it is correctly threaded through all guides and tension discs.
2. Verify that the bobbin is properly inserted and threaded.
3. Carefully remove any tangled thread or debris from the machine’s moving parts.
4. Adjust the machine settings, such as stitch length and presser foot pressure, to accommodate thick or heavy fabrics.

6. Thread Keeps Breaking

Description: The thread on the Brother SM1400 Sewing Machine keeps breaking while sewing.

Cause: There are a few possible causes for thread breakage:

• Using low-quality or old thread.
• Thread tension set too tight.
• Needle size too small for the thread being used.
• Machine parts need cleaning or lubrication.

Troubleshooting: To address this issue, follow these steps:

1. Use high-quality, fresh thread suitable for your sewing project.
2. Adjust the thread tension to a moderate level.
3. Ensure the needle size is appropriate for the thread being used.
4. Clean and lubricate the machine parts as recommended in the user manual.

7. Skipped Buttonholes

Description: The Brother SM1400 Sewing Machine skips stitches or fails to create proper buttonholes.

Cause: Skipped buttonholes can be caused by various factors:

• Incorrect buttonhole setting or mode selected.
• Insufficient stabilization of the fabric.
• Using an incorrect presser foot or needle for buttonhole stitching.
• Machine parts need cleaning or adjustment.

Troubleshooting: To fix this problem, follow these steps:

1. Select the appropriate buttonhole setting or mode on the machine.
2. Ensure the fabric is properly stabilized with interfacing or stabilizer.
3. Use the correct buttonhole presser foot and needle for buttonhole stitching.
4. Clean and adjust the machine parts related to buttonhole stitching as per the user manual.

8. Uneven Feed or Fabric Slippage

Description: The feed mechanism on the Brother SM1400 Sewing Machine produces uneven fabric feed or fabric slippage.

Cause: Several factors can contribute to this issue:

• Incorrect presser foot pressure.
• Dirty or obstructed feed dogs.
• Improper fabric handling or alignment.
• Thread tension imbalance.

Troubleshooting: To resolve this problem, follow these steps:

1. Adjust the presser foot pressure according to the fabric thickness and type.
2. Clean the feed dogs to remove any lint or debris.
3. Ensure the fabric is guided and aligned properly while sewing.
4. Balance the thread tension for both upper and lower threads.

9. Loud or Unusual Noise During Operation

Description: The Brother SM1400 Sewing Machine produces loud or unusual noises while in operation.

Cause: The noise issue can be caused by the following factors:

• Loose or incorrectly installed parts.
• Thread or debris caught in the machine’s moving parts.
• Needle hitting the presser foot or needle plate.
• Motor or belt-related issues.

Troubleshooting: To address this problem, follow these steps:

1. Tighten any loose parts or accessories according to the user manual.
2. Remove any thread or debris that may be caught in the machine’s moving parts.
3. Ensure the needle is properly inserted and not hitting the presser foot or needle plate.
4. If the noise persists, contact Brother’s customer service or consult a service center for further assistance.

10. Machine Does Not Power On

Description: The Brother SM1400 Sewing Machine does not power on when the power switch is turned on.

Cause: This issue can occur due to the following reasons:

• Disconnected power cord.
• Power outlet or electrical connection issues.
• Defective power switch.
• Machine fuse blown.

Troubleshooting: To troubleshoot this problem, follow these steps:

1. Check that the power cord is securely plugged into both the machine and the power outlet.
2. Ensure the power outlet is working and providing power.
3. Verify that the power switch is functioning correctly.
4. If the machine has a fuse, check and replace it if necessary.

11. Stitch Length or Width Not Changing

Description: The stitch length or width settings on the Brother SM1400 Sewing Machine do not change as expected.

Cause: This issue can be caused by the following factors:

• Stitch length or width dial not set correctly.
• Machine settings locked or overridden.
• Mechanical issue with the stitch length or width adjustment mechanism.
• User error in operating the machine.

Troubleshooting: To address this problem, follow these steps:

1. Check that the stitch length or width dial is set to the desired value.
2. Ensure that any settings lock or override features are deactivated.
3. If the issue persists, consult the user manual or contact Brother’s customer service for further assistance.
4. Double-check the operation of the machine and review the user manual for correct usage.

12. Automatic Needle Threader Not Working

Description: The automatic needle threader on the Brother SM1400 Sewing Machine is not functioning properly.

Cause: This issue can occur due to the following reasons:

• Improper positioning of the needle for threading.
• Threader mechanism not aligned correctly.
• Blockage or obstruction preventing the threader from operating smoothly.
• Defective needle threader mechanism.

Troubleshooting: To troubleshoot this problem, follow these steps:

1. Ensure the needle is in the correct position for threading, following the machine’s instructions.
2. Check that the threader mechanism is properly aligned and not bent or damaged.
3. Remove any blockage or obstruction that may be hindering the threader’s movement.
4. If the issue persists, consult the user manual or contact Brother’s customer service for further assistance.

13. Thread Tension Issues

Description: The thread tension on the Brother SM1400 Sewing Machine is inconsistent or difficult to adjust.

Cause: Several factors can contribute to thread tension issues:

• Improper threading of the machine.
• Debris or lint obstructing the tension discs.
• Worn or damaged tension discs.
• Incorrect bobbin tension.

Troubleshooting: To resolve this issue, follow these steps:

1. Ensure the machine is correctly threaded, passing the thread through all necessary guides and tension discs.
2. Clean the tension discs to remove any debris or lint.
3. If the tension discs are worn or damaged, consult a service center for repair or replacement.
4. Check and adjust the bobbin tension if necessary.

14. Difficulties with Free Motion Quilting

Description: The Brother SM1400 Sewing Machine presents challenges when attempting free motion quilting.

Cause: Free motion quilting difficulties can be caused by various factors:

• Inappropriate presser foot for free motion quilting.
• Insufficient fabric stabilization.
• Inadequate machine settings for free motion quilting.
• Inadequate technique or lack of practice.

Troubleshooting: To improve your free motion quilting experience, follow these steps:

1. Ensure you are using a suitable free motion quilting presser foot.
2. Properly stabilize the fabric using a quilting hoop, stabilizer, or quilting gloves.
3. Adjust the machine settings, such as stitch length and feed dog control, for free motion quilting.
4. Practice your technique and experiment with different settings to achieve the desired results.

15. Fabric Puckering

Description: The fabric on the Brother SM1400 Sewing Machine tends to pucker or gather while sewing.

Cause: Fabric puckering can occur due to various reasons:

• Incorrect thread tension.
• Using the wrong needle for the fabric type.
• Insufficient fabric stabilization.
• Inadequate feed dog action.

Troubleshooting: To prevent fabric puckering, follow these steps:

1. Adjust the thread tension to achieve a balanced stitch.
2. Ensure you are using the appropriate needle type and size for the fabric you are sewing.
3. Stabilize the fabric adequately with the help of stabilizers, interfacing, or proper hooping.
4. Check the feed dog action and adjust as needed to ensure smooth fabric feeding.

16. Threader Cuts the Thread

Description: The threader on the Brother SM1400 Sewing Machine cuts the thread instead of threading it through the needle.

Cause: This issue can occur due to the following reasons:

• Thread tension set too tight.
• Improper alignment of the threader with the needle eye.
• Defective or damaged threader mechanism.
• Using thick or textured threads that are not suitable for the threader.

Troubleshooting: To resolve this problem, follow these steps:

1. Adjust the thread tension to a moderate level.
2. Ensure the threader is correctly aligned with the needle eye and inserted properly.
3. If the threader mechanism is damaged, consult a service center for repair or replacement.
4. Use threads that are compatible with the threader mechanism to prevent cutting or breakage.

17. Needle Breakage

Description: Needles on the Brother SM1400 Sewing Machine frequently break during sewing.

Cause: Needle breakage can be caused by various factors:

• Using the wrong needle size or type for the fabric.
• Incorrect needle insertion or positioning.
• Sewing over thick seams or pins.
• Defective or damaged needles.

Troubleshooting: To prevent needle breakage, follow these steps:

1. Ensure you are using the correct needle size and type for the fabric you are sewing.
2. Insert the needle correctly and tighten it securely.
3. Avoid sewing over thick seams or pins that can cause the needle to bend or break.
4. Replace the needle if it is damaged or shows signs of wear.

18. Uneven or Skipped Stitches

Description: The stitches created by the Brother SM1400 Sewing Machine are uneven or skipped.

Cause: Several factors can contribute to uneven or skipped stitches:

• Improper threading of the machine.
• Incorrect tension settings.
• Using a worn or damaged needle.
• Machine parts need cleaning or adjustment.

Troubleshooting: To address this problem, follow these steps:

1. Double-check that the machine is threaded correctly, passing the thread through all necessary guides and tension discs.
2. Adjust the tension settings to achieve balanced stitches.
3. Replace the needle with a new one if it is worn or damaged.
4. Clean and adjust the machine parts, such as the needle plate and bobbin case, according to the user manual.

19. Needle Hits the Presser Foot

Description: The needle on the Brother SM1400 Sewing Machine hits the presser foot while sewing.

Cause: This issue can occur due to the following reasons:

• Incorrect needle insertion.
• Using a needle size too large for the selected presser foot.
• Presser foot not properly attached or positioned.
• Machine timing or alignment issues.

Troubleshooting: To fix this problem, follow these steps:

1. Ensure the needle is inserted correctly with the flat side facing the back.
2. Use a needle size appropriate for the selected presser foot.
3. Check that the presser foot is securely attached and correctly positioned.
4. If the issue persists, consult the user manual or contact Brother’s customer service for further assistance.

20. Fabric Not Feeding Properly

Description: The fabric does not feed smoothly or evenly through the Brother SM1400 Sewing Machine.

Cause: Several factors can cause fabric feeding issues:

• Dirty or obstructed feed dogs.
• Incorrect presser foot pressure.
• Improper fabric handling or alignment.
• Insufficient tension on the fabric.

Troubleshooting: To resolve this problem, follow these steps:

1. Clean the feed dogs to remove any lint or debris.
2. Adjust the presser foot pressure according to the fabric thickness and type.
3. Ensure the fabric is guided and aligned properly while sewing.
4. Increase the tension on the fabric by adjusting the upper thread tension if necessary.

21. Thread Keeps Breaking

Description: The thread on the Brother SM1400 Sewing Machine keeps breaking during sewing.

Cause: Thread breakage can occur due to the following reasons:

• Incorrect threading of the machine.
• Using a low-quality or old thread.
• Thread tension set too tight.
• Thread caught or tangled in the machine’s moving parts.

Troubleshooting: To prevent thread breakage, follow these steps:

1. Double-check that the machine is threaded correctly, following the threading guides and passing the thread through all necessary tension discs.
2. Use high-quality thread that is suitable for your fabric and project.
3. Adjust the thread tension to a moderate level.
4. Ensure the thread is not caught or tangled in the machine’s moving parts, such as the bobbin area or needle area.

22. Bobbin Winding Issues

Description: The bobbin winding process on the Brother SM1400 Sewing Machine encounters difficulties or produces unsatisfactory results.

Cause: Bobbin winding issues can be caused by the following factors:

• Incorrect placement or threading of the bobbin.
• Malfunctioning or misaligned bobbin winding mechanism.
• Tension disc issues affecting the bobbin winding process.
• Using the wrong type or size of bobbin.

Troubleshooting: To troubleshoot bobbin winding issues, follow these steps:

1. Ensure the bobbin is correctly placed and threaded according to themachine’s instructions.
2. Check that the bobbin winding mechanism is functioning correctly and aligned properly.
3. Clean or adjust the tension discs if they are affecting the bobbin winding process.
4. Use the appropriate type and size of bobbin recommended by Brother for the SM1400 model.

23. Machine Making Unusual Noises

Description: The Brother SM1400 Sewing Machine produces unusual or loud noises during operation.

Cause: Unusual machine noises can indicate various issues:

• Lack of lubrication in moving parts.
• Loose or damaged machine parts.
• Foreign objects or debris obstructing the machine’s mechanism.
• Machine belt or motor issues.

Troubleshooting: To address unusual machine noises, follow these steps:

1. Refer to the user manual for recommended lubrication points and apply lubricant as instructed.
2. Inspect the machine for loose or damaged parts and tighten or replace them if necessary.
3. Remove any foreign objects or debris that may be causing the noise.
4. If the issue persists, consult the user manual or contact Brother’s customer service for further assistance.

24. Jammed or Stuck Fabric

Description: The fabric gets jammed or stuck in the Brother SM1400 Sewing Machine while sewing.

Cause: Fabric jamming can occur due to the following reasons:

• Incorrect threading or tension.
• Improper fabric handling or alignment.
• Build-up of lint or debris in the machine.
• Defective or damaged machine parts.

Troubleshooting: To address fabric jamming issues, follow these steps:

1. Double-check that the machine is threaded correctly, following the threading guides and passing the thread through all necessary tension discs.
2. Ensure the fabric is guided and aligned properly while sewing.
3. Clean the machine, removing any lint or debris that may be obstructing the fabric movement.
4. If the issue persists, consult the user manual or contact Brother’s customer service for further assistance.

25. Uneven or Inconsistent Bobbin Thread

Description: The bobbin thread on the Brother SM1400 Sewing Machine is uneven or inconsistent.

Cause: Uneven or inconsistent bobbin thread can be caused by the following factors:

• Improperly wound bobbin.
• Incorrect bobbin tension.
• Dirty or damaged bobbin case.
• Inadequate threading or tensioning of the bobbin thread.

Troubleshooting: To address uneven or inconsistent bobbin thread, follow these steps:

1. Ensure the bobbin is correctly wound, with even tension and proper placement in the bobbin case.
2. Adjust the bobbin tension if necessary, referring to the user manual for guidance.
3. Clean or replace the bobbin case if it is dirty or damaged.
4. Double-check the threading of the bobbin thread, ensuring it is correctly tensioned and threaded through the necessary guides.

Brother SM1400 Sewing Machine User Reviews

In this section, we will provide an overview of user reviews for the Brother SM1400 Sewing Machine. The information presented is gathered from online sources, specifically from Walmart.com.

Positive Reviews from Brother SM1400 Sewing Machine Users

• Some users were satisfied with the ease of assembly and use of the Brother SM1400 Sewing Machine. They found it perfect for beginners or individuals who prefer non-computerized machines.
• Customers expressed happiness with the machine’s performance and appreciated its lightweight design.
• One user mentioned that the machine arrived early and was pleasant to sew with.
• Another customer stated that the machine was exactly as expected and met their needs.
• Several users praised the durability and reliability of the Brother SM1400 Sewing Machine, noting that they had been using it for multiple years without any issues.

Negative User Reviews of the Brother SM1400 Sewing Machine

• Some users expressed disappointment with the lack of quilting stitches and features mentioned on the box. They found that the necessary instructions and accessories were missing.
• Several customers mentioned experiencing regular bobbin jams and thread unthreading issues, making it difficult to sew effectively.
• One user had trouble with the buttonhole function, stating that it only produced a single stitch instead of a rectangle, making it challenging to fit a button through.
• A few users reported receiving faulty machines that did not work properly, with limited stitch length and overall frustration in their sewing experience.

Despite some negative feedback, the majority of users expressed satisfaction with the Brother SM1400 Sewing Machine. It received positive remarks for its ease of use, lightweight design, and overall performance. However, it’s important to consider individual experiences and preferences when choosing a sewing machine.

Brother SM1400 Sewing Machine Manual

The instruction manual for the Brother SM1400 Sewing Machine can be found here. It is recommended to refer to the manual for detailed instructions on setting up and operating the sewing machine.

Brother SM1400 Sewing Machine Frequently Asked Questions

1. How do I thread the Brother SM1400 Sewing Machine?

To thread the Brother SM1400 Sewing Machine, follow these steps:

1. Lift the presser foot lever to release the tension on the thread.
2. Place the thread spool on the spool pin and secure it with the spool cap.
3. Guide the thread through the thread guides, tension discs, and take-up lever.
4. Thread the needle from front to back using the built-in needle threader or manually.
5. Pull the thread under the presser foot and towards the back of the machine.

2. Why is the needle breaking frequently?

If the needle on your Brother SM1400 Sewing Machine is breaking frequently, consider the following:

• Ensure you are using the correct needle type and size for the fabric you are sewing.
• Check the needle for any damage or bent tip and replace if necessary.
• Make sure the needle is inserted correctly and securely.
• Check the thread tension to ensure it is not too tight, causing excessive stress on the needle.

3. Why is the thread bunching up underneath the fabric?

If the thread is bunching up underneath the fabric, try the following troubleshooting steps:

• Check that the bobbin is correctly inserted and threaded.
• Ensure the upper thread is properly threaded and tensioned.
• Clean the bobbin case and remove any lint or debris.
• Adjust the thread tension if necessary.
• Verify that the fabric is correctly placed and moving smoothly under the presser foot.

Conclusion

When facing problems with your Brother SM1400 Sewing Machine, it is always advisable to consult the instruction manual provided by the manufacturer. Additionally, if the troubleshooting steps do not resolve the issue, consider contacting Brother’s customer service or visiting a service center for further assistance.