Husqvarna Viking Platinum 755 Common Problems and Troubleshooting

Are you encountering issues with your Husqvarna Viking Platinum 755 sewing machine? This article is here to help you troubleshoot and address common problems that users may face with this specific model. Whether you’re experiencing issues with the product details or its computerized functions, we’ll explore potential problems and provide solutions to get your sewing machine back in top working condition.

Causes of Common Problems with the Husqvarna Viking Platinum 755

1. Thread Breaking – Tension Adjustment Needed

   Description: The thread frequently breaks while using the Husqvarna Viking Platinum 755.

   Cause of the problem: Incorrect tension settings can cause excessive stress on the thread, leading to breakage.

   Troubleshooting step-by-step:

   1. Check the tension settings on the machine.
   2. Refer to the machine’s manual for recommended tension settings for different fabrics.
   3. Adjust the tension dial gradually, testing with scrap fabric until the thread no longer breaks.

2. Needle Jamming – Incorrect Needle Size

   Description: The needle frequently jams or gets stuck while sewing with the Husqvarna Viking Platinum 755.

   Cause of the problem: Using the wrong needle size for the fabric being sewn can cause it to jam.

   Troubleshooting step-by-step:

   1. Ensure you’re using the correct needle size for the fabric.
   2. Check the needle for any signs of damage or bending.
   3. Replace the needle with the appropriate size and type for the fabric being used.

3. Inconsistent Stitching – Bobbin Tension Issue

   Description: The stitching produced by the Husqvarna Viking Platinum 755 is inconsistent, with some stitches loose and others tight.

   Cause of the problem: Incorrect bobbin tension can result in inconsistent stitching.

   Troubleshooting step-by-step:

   1. Remove the bobbin and check the tension settings.
   2. Adjust the bobbin tension screw slightly to achieve balanced tension.
   3. Test sew on scrap fabric to ensure the stitching is consistent.

4. Noise During Operation – Mechanical Adjustment Needed

   Description: The Husqvarna Viking Platinum 755 emits unusual noises while in operation.

   Cause of the problem: Mechanical parts may need adjustment or lubrication.

   Troubleshooting step-by-step:

   1. Inspect the machine for any loose or damaged parts.
   2. Apply lubricant to moving parts as recommended in the manual.
   3. If the noise persists, contact a certified technician for further inspection.

5. Buttonhole Malfunction – Sensor Calibration Issue

   Description: The automatic buttonhole feature on the Husqvarna Viking Platinum 755 malfunctions or produces irregular buttonholes.

   Cause of the problem: Sensor calibration may be off, causing inaccuracies in buttonhole stitching.

   Troubleshooting step-by-step:

   1. Recalibrate the buttonhole sensor according to the machine’s manual.
   2. Ensure the fabric is properly positioned and stabilized before initiating the buttonhole function.
   3. If calibration doesn’t resolve the issue, manually sew buttonholes using a different method.

1. Stitch Skipping – Husqvarna Viking Platinum 755

Description: Stitch skipping occurs when the machine fails to sew stitches consistently, resulting in incomplete or irregular patterns.

Cause: This issue can be caused by improper needle insertion, incorrect thread tension, or a dull or bent needle.

Troubleshooting:

1. Ensure that the needle is properly inserted and securely tightened.
2. Check the thread tension settings and adjust them according to the fabric being used.
3. Replace the needle with a new, sharp one if it appears dull or bent.

2. Bobbin Jamming – Husqvarna Viking Platinum 755

Description: Bobbin jamming occurs when the thread gets tangled or caught in the bobbin area, preventing smooth sewing.

Cause: This problem can be caused by improperly wound bobbins, debris or lint buildup in the bobbin case, or incorrect bobbin insertion.

Troubleshooting:

1. Ensure that the bobbin is wound evenly and inserted correctly into the bobbin case.
2. Clean the bobbin area regularly to remove any lint or debris that may be causing the jam.
3. Check the bobbin tension and adjust it if necessary.

3. Uneven Stitching – Husqvarna Viking Platinum 755

Description: Uneven stitching results in inconsistent stitch lengths or tension throughout the sewing project.

Cause: Uneven stitching can be caused by incorrect thread tension, uneven fabric feeding, or a dirty feed dog mechanism.

Troubleshooting:

1. Check and adjust the thread tension settings according to the fabric and thread being used.
2. Ensure that the fabric is feeding smoothly and evenly under the presser foot.
3. Clean the feed dog mechanism to remove any debris that may be hindering smooth fabric movement.

4. Thread Breakage – Husqvarna Viking Platinum 755

Description: Thread breakage occurs when the thread snaps during sewing, causing interruptions and frustration.

Cause: Thread breakage can be caused by several factors, including incorrect threading, old or low-quality thread, or a damaged needle.

Troubleshooting:

1. Double-check the threading path to ensure that the thread is correctly threaded through all guides and tension discs.
2. Use high-quality thread suitable for the fabric being sewn.
3. Replace the needle with a new one if it appears damaged or dull.

5. Fabric Puckering – Husqvarna Viking Platinum 755

Description: Fabric puckering results in wrinkled or gathered fabric along the stitched seam lines, detracting from the overall appearance of the project.

Cause: Fabric puckering can be caused by excessive tension, improper presser foot pressure, or using the wrong type of needle.

Troubleshooting:

1. Adjust the thread tension to a lower setting to reduce tension on the fabric.
2. Check and adjust the presser foot pressure according to the fabric being used.
3. Ensure that the needle is appropriate for the fabric type and weight.

Husqvarna Viking Platinum 755 Thread Tension Issue

• Description: The sewing machine’s thread tension seems inconsistent or unbalanced, leading to uneven stitches.
• Cause: Incorrect threading, worn tension discs, or dirty tension mechanisms can cause this issue.
• Troubleshooting:
  1. Re-thread the machine following the manufacturer’s threading guide.
  2. Clean the tension discs and mechanisms using a lint-free cloth and sewing machine oil.
  3. If the issue persists, consult the machine’s manual for adjusting the tension settings.

Husqvarna Viking Platinum 755 Bobbin Jamming

• Description: The bobbin frequently jams or gets stuck during sewing.
• Cause: Improperly inserted or wound bobbin, debris in the bobbin area, or a misaligned bobbin case may cause this problem.
• Troubleshooting:
  1. Ensure the bobbin is correctly inserted and wound following the machine’s instructions.
  2. Clean the bobbin area thoroughly, removing any lint or debris.
  3. Check the bobbin case alignment and adjust if necessary.

Husqvarna Viking Platinum 755 Needle Breakage

• Description: Needles frequently break while sewing with the Husqvarna Viking Platinum 755.
• Cause: Bent or dull needles, incorrect needle size, or improper use of the machine can lead to needle breakage.
• Troubleshooting:
  1. Ensure you’re using the correct needle type and size for your fabric.
  2. Replace the needle if it’s bent, dull, or damaged.
  3. Check for any obstructions in the needle path and remove them.

Husqvarna Viking Platinum 755 Feed Dog Issues

• Description: The feed dogs fail to move the fabric smoothly while sewing.
• Cause: Dirty or obstructed feed dogs, incorrect presser foot pressure, or mechanical issues may be responsible for this problem.
• Troubleshooting:
  1. Clean the feed dogs and surrounding area using a brush and sewing machine oil.
  2. Adjust the presser foot pressure according to the fabric being used.
  3. If the issue persists, consult a technician to check for mechanical issues.

Husqvarna Viking Platinum 755 Buttonhole Malfunction

• Description: Buttonholes created with the Husqvarna Viking Platinum 755 sewing machine do not meet the desired specifications or fail to form properly.
• Cause: Incorrect buttonhole settings, improper placement of the button, or mechanical issues with the buttonhole mechanism can cause this issue.
• Troubleshooting:
  1. Ensure the buttonhole settings are correctly adjusted for the desired size and fabric.
  2. Verify that the button is properly placed in the buttonhole foot.
  3. If the problem persists, clean the buttonhole mechanism and perform a test on scrap fabric.

Husqvarna Viking Platinum 755 Thread Breakage

Description: Users may encounter frequent thread breakage while using the Husqvarna Viking Platinum 755.

Cause of the Problem: The tension settings may be incorrect or the needle may be damaged or incorrectly inserted.

Troubleshooting:

• Check the tension settings and adjust them according to the fabric being used.
• Inspect the needle for any signs of damage and replace if necessary.
• Ensure that the needle is inserted correctly, with the flat side facing the back.

Husqvarna Viking Platinum 755 Uneven Stitching

Description: Stitching produced by the Husqvarna Viking Platinum 755 may appear uneven or irregular.

Cause of the Problem: Uneven tension in the upper or lower thread, or a damaged needle plate.

Troubleshooting:

• Check and adjust the tension settings for both the upper and lower threads.
• Clean the needle plate and ensure there are no burrs or damage that could affect stitching.
• Replace the needle plate if it is damaged beyond repair.

Husqvarna Viking Platinum 755 Bobbin Jamming

Description: The bobbin may become jammed or stuck while using the Husqvarna Viking Platinum 755.

Cause of the Problem: Incorrectly wound bobbin, debris in the bobbin case, or improper insertion of the bobbin.

Troubleshooting:

• Ensure the bobbin is wound correctly and placed in the bobbin case with the thread unwinding in the correct direction.
• Clean out any lint or debris from the bobbin case area.
• Check that the bobbin is inserted correctly and securely into the bobbin case.

Husqvarna Viking Platinum 755 Needle Breakage

Description: Needles may break frequently during sewing with the Husqvarna Viking Platinum 755.

Cause of the Problem: Using the wrong type or size of needle for the fabric being sewn, or hitting a pin or other hard object.

Troubleshooting:

• Ensure that the needle size and type are appropriate for the fabric being used.
• Avoid sewing over pins or other hard objects that could cause the needle to break.
• Inspect the needle regularly for any signs of damage or wear and replace as needed.

Husqvarna Viking Platinum 755 Stitch Skips

Description: The Husqvarna Viking Platinum 755 may skip stitches intermittently during sewing.

Cause of the Problem: Incorrect needle threading, dull or damaged needle, or tension issues.

Troubleshooting:

• Re-thread the upper thread, ensuring it passes through all necessary guides and the needle is threaded correctly.
• Replace the needle with a new one if it is dull or damaged.
• Check and adjust the tension settings as needed.

Thread Breaking

• Description of the problem: While sewing with the Husqvarna Viking Platinum 755, the thread keeps breaking intermittently.
  
  Cause of the problem: The tension settings may be incorrect, or there could be a burr or snag in the needle plate.
  
  Troubleshooting step-by-step:
  1. Check the tension settings and adjust them according to the fabric and thread being used.
  2. Inspect the needle plate for any burrs or snags, and smooth them out if found.
  3. Ensure the needle is suitable for the fabric and is inserted correctly.
  4. Clean the machine and remove any lint or debris that may be affecting the thread flow.
  5. If the problem persists, consult the user manual for further guidance or contact a certified technician.

Uneven Stitching

• Description of the problem: The Husqvarna Viking Platinum 755 is producing uneven stitches, with some stitches longer or shorter than others.
  
  Cause of the problem: Incorrect tension settings, bent or dull needle, or improper threading.
  
  Troubleshooting step-by-step:
  1. Check the tension settings and adjust them to achieve balanced stitches.
  2. Inspect the needle for any signs of damage or dullness, and replace if necessary.
  3. Ensure the needle is inserted correctly and securely.
  4. Re-thread the machine, following the threading guide provided in the user manual.
  5. Test sew on a scrap fabric to check if the issue persists, and make further adjustments if needed.

Machine Jamming

• Description of the problem: The Husqvarna Viking Platinum 755 frequently jams or gets stuck while sewing.
  
  Cause of the problem: Accumulation of lint or debris in the bobbin area, incorrect needle size, or a damaged bobbin case.
  
  Troubleshooting step-by-step:
  1. Turn off the machine and unplug it from the power source.
  2. Remove the needle plate and clean the bobbin area thoroughly, removing any lint or debris.
  3. Check the needle size and ensure it is appropriate for the fabric being used.
  4. Inspect the bobbin case for any signs of damage, and replace if necessary.
  5. After cleaning and inspecting, reassemble the machine and test sew on scrap fabric to ensure the issue has been resolved.

Needle Breakage

• Description of the problem: The needle of the Husqvarna Viking Platinum 755 frequently breaks while sewing.
  
  Cause of the problem: Using the wrong type or size of needle, sewing over pins, or a damaged needle plate.
  
  Troubleshooting step-by-step:
  1. Ensure you are using the correct type and size of needle for the fabric being sewn.
  2. Avoid sewing over pins, as this can cause the needle to bend or break.
  3. Inspect the needle plate for any burrs or damage that may be causing the needle to break, and smooth them out if found.
  4. Check the needle for any signs of damage or dullness, and replace if necessary.
  5. If the problem persists, consult the user manual for further troubleshooting steps or contact a certified technician.

Bobbin Tension Issues

• Description of the problem: The bobbin thread tension on the Husqvarna Viking Platinum 755 is inconsistent, resulting in loose or tight stitches on the underside of the fabric.
  
  Cause of the problem: Improperly wound bobbin, incorrect threading, or bobbin case tension adjustments needed.
  
  Troubleshooting step-by-step:
  1. Ensure the bobbin is wound correctly and evenly, following the instructions provided in the user manual.
  2. Re-thread the bobbin, making sure the thread is properly seated in the tension discs and the bobbin case.
  3. Adjust the tension settings on the bobbin case, following the guidelines provided in the user manual.
  4. Test sew on scrap fabric to check if the bobbin tension has been corrected, and make further adjustments if necessary.
  5. If the problem persists, consider consulting a certified technician for further assistance.

Frequently Asked Questions about the Husqvarna Viking Platinum 755

1. How can I troubleshoot bobbin tension issues with my Husqvarna Viking Platinum 755?

• Description of the problem: Uneven or loose stitches on the underside of the fabric.
• Cause of the problem: Incorrect bobbin tension settings or improperly wound bobbin.
• Troubleshooting step-by-step:
  1. Check that the bobbin is correctly wound and inserted into the bobbin case.
  2. Adjust the bobbin tension according to the manufacturer’s instructions.
  3. Clean the bobbin area to remove any lint or debris that may be affecting tension.

Conclusion

For any issues encountered with your Husqvarna Viking Platinum 755 sewing machine, it is advisable to refer to the manual, contact customer service, or visit an authorized service center for assistance. Proper maintenance and troubleshooting can help resolve many common problems, ensuring optimal performance and longevity of your machine.