Husqvarna Viking Platinum 955E Common Problems and Troubleshooting
Welcome to our guide on troubleshooting common problems with the Husqvarna Viking Platinum 955E sewing machine. As a proud owner of this advanced model, you may encounter occasional issues that can disrupt your sewing experience. In this article, we’ll explore potential problems and offer effective solutions to ensure smooth operation of your machine.
Causes of Common Problems with the Husqvarna Viking Platinum 955E
Before diving into specific troubleshooting steps, let’s address the potential causes behind common issues that users may encounter with the Husqvarna Viking Platinum 955E sewing machine.
Common Problems with the Husqvarna Viking Platinum 955E
1. Bobbin Thread Tension Issues
- Description of the problem: Bobbin thread tension is inconsistent, resulting in uneven stitches or thread bunching.
- Cause of the problem: Incorrect bobbin threading or improper tension settings.
- Troubleshooting step-by-step:
- Check that the bobbin is inserted correctly and threaded properly.
- Adjust the bobbin tension according to the machine’s manual.
- Test sew on a scrap fabric to ensure proper tension.
2. Needle Breakage
- Description of the problem: Needles frequently break during sewing.
- Cause of the problem: Dull or damaged needles, incorrect needle size, or sewing through thick fabrics.
- Troubleshooting step-by-step:
- Replace the needle with a new one of the correct size and type.
- Ensure the needle is inserted properly and tightened securely.
- Check the fabric thickness and adjust the machine settings accordingly.
3. Thread Jamming in the Feed Dog Area
- Description of the problem: Thread gets stuck or jammed in the feed dog area of the machine.
- Cause of the problem: Improper threading, debris or lint buildup, or feed dog malfunction.
- Troubleshooting step-by-step:
- Clean the feed dog area and remove any debris or lint.
- Re-thread the machine following the threading guide carefully.
- Inspect the feed dog for any signs of damage and replace if necessary.
4. Stitch Skipping
- Description of the problem: The machine skips stitches, leaving gaps in the seam.
- Cause of the problem: Dull or bent needle, incorrect needle size, or improper threading.
- Troubleshooting step-by-step:
- Replace the needle with a new one of the correct size and type.
- Ensure the needle is inserted correctly and tightened securely.
- Check the threading path and re-thread the machine if necessary.
5. Bobbin Winding Problems
- Description of the problem: Difficulty in winding the bobbin or uneven winding.
- Cause of the problem: Incorrect bobbin placement, bobbin tension issues, or debris in the bobbin winding area.
- Troubleshooting step-by-step:
- Ensure the bobbin is placed correctly on the winding spindle.
- Check the bobbin tension and adjust if necessary.
- Clean the bobbin winding area to remove any debris or lint.
6. Thread Tension Disk Malfunction
- Description of the problem: The thread tension disks fail to adjust properly, leading to inconsistent tension.
- Cause of the problem: Dirt or debris buildup in the tension disks, worn tension components, or incorrect threading.
- Troubleshooting step-by-step:
- Clean the tension disks with a lint-free cloth and remove any accumulated debris.
- Inspect the tension components for wear and replace if necessary.
- Re-thread the machine following the correct threading path as per the user manual.
7. Jammed Reverse Stitch Function
- Description of the problem: The reverse stitch function jams or fails to engage properly.
- Cause of the problem: Buildup of lint or debris in the reverse stitch mechanism, faulty reverse stitch lever, or incorrect usage.
- Troubleshooting step-by-step:
- Clean the reverse stitch mechanism thoroughly to remove any obstructions.
- Check the functionality of the reverse stitch lever and lubricate if necessary.
- Refer to the user manual for proper usage of the reverse stitch function.
8. Uneven Feed Dog Movement
- Description of the problem: The feed dogs move unevenly, causing fabric to be fed inconsistently.
- Cause of the problem: Debris accumulation around the feed dogs, damaged feed dog mechanism, or incorrect machine settings.
- Troubleshooting step-by-step:
- Clean the feed dog area thoroughly to remove any debris or lint.
- Inspect the feed dog mechanism for damage and replace if necessary.
- Adjust the machine settings for feed dog movement as per the fabric being used.
9. Motor Overheating
- Description of the problem: The sewing machine’s motor becomes excessively hot during prolonged use.
- Cause of the problem: Blocked ventilation ports, overuse without breaks, or motor malfunction.
- Troubleshooting step-by-step:
- Ensure the ventilation ports are clear of any obstructions.
- Take regular breaks during extended sewing sessions to allow the motor to cool down.
- If the issue persists, consult a professional technician to inspect the motor for any faults.
10. Stitch Length Variation
- Description of the problem: The length of stitches varies unexpectedly, resulting in inconsistent seam lengths.
- Cause of the problem: Incorrect stitch length settings, worn feed dog mechanism, or incorrect threading.
- Troubleshooting step-by-step:
- Adjust the stitch length settings to the desired length as per the fabric and sewing requirements.
- Inspect the feed dog mechanism for wear and tear, replacing if necessary.
- Ensure the machine is threaded correctly, following the threading guide provided in the user manual.
11. Bobbin Case Jamming
- Description of the problem: The bobbin case gets stuck or jams during sewing, causing the machine to malfunction.
- Cause of the problem: Debris accumulation in the bobbin case, incorrect insertion of the bobbin, or damaged bobbin case.
- Troubleshooting step-by-step:
- Remove the bobbin case and clean it thoroughly to remove any accumulated debris or lint.
- Re-insert the bobbin following the correct orientation and ensure it fits snugly in the case.
- If the problem persists, inspect the bobbin case for any signs of damage and replace if necessary.
12. Thread Breakage
- Description of the problem: The sewing thread frequently breaks while stitching, causing interruptions in the sewing process.
- Cause of the problem: Incorrect threading, tension too tight, or using low-quality or old thread.
- Troubleshooting step-by-step:
- Check the threading path and re-thread the machine, ensuring the thread passes through all guides and tension disks correctly.
- Adjust the tension settings to a slightly looser setting and test the machine on scrap fabric.
- If using old or low-quality thread, switch to a fresh, high-quality thread appropriate for the fabric being sewn.
13. Buttonhole Malfunction
- Description of the problem: The machine fails to create proper buttonholes, resulting in irregular or incomplete stitches.
- Cause of the problem: Incorrect buttonhole settings, dull needle, or improper fabric handling.
- Troubleshooting step-by-step:
- Ensure the buttonhole foot is attached securely and aligned properly.
- Check the machine’s settings for buttonhole stitch length and width, adjusting as necessary.
- If using thick or dense fabric, consider stabilizing it with interfacing before creating the buttonhole.
14. Presser Foot Pressure Issues
- Description of the problem: The presser foot applies uneven pressure on the fabric, resulting in uneven stitching or fabric puckering.
- Cause of the problem: Incorrect presser foot pressure settings, damaged presser foot, or improper fabric handling.
- Troubleshooting step-by-step:
- Adjust the presser foot pressure according to the fabric being sewn, increasing it for thicker fabrics and decreasing it for lighter fabrics.
- Inspect the presser foot for any signs of damage or wear and replace if necessary.
- Ensure the fabric is fed smoothly and evenly under the presser foot while sewing.
15. Thread Cutter Malfunction
- Description of the problem: The built-in thread cutter fails to cut the thread cleanly or jams during use.
- Cause of the problem: Dull or damaged thread cutter blade, debris buildup in the cutter mechanism, or misalignment.
- Troubleshooting step-by-step:
- Clean the thread cutter mechanism thoroughly to remove any accumulated debris or lint.
- Inspect the blade for dullness or damage and replace if necessary.
- Check for proper alignment of the thread cutter mechanism and adjust if needed.
16. Thread Spool Holder Issues
- Description of the problem: The thread spool holder does not hold the thread securely or fails to rotate smoothly.
- Cause of the problem: Loose or damaged spool holder components, improper installation, or debris accumulation.
- Troubleshooting step-by-step:
- Check the tightness of the spool holder components and tighten if necessary.
- Inspect the spool holder for any signs of damage and replace if needed.
- Clean the spool holder area to remove any debris or lint that may be affecting its rotation.
17. Bobbin Threader Malfunction
- Description of the problem: The automatic bobbin threader fails to engage or does not thread the bobbin properly.
- Cause of the problem: Misalignment of the bobbin threader mechanism, debris accumulation, or worn components.
- Troubleshooting step-by-step:
- Ensure the bobbin threader is properly aligned with the bobbin and engaged correctly.
- Clean the bobbin threader mechanism to remove any debris or lint that may be obstructing its function.
- If the issue persists, inspect the bobbin threader components for wear and replace if necessary.
18. Feed Dog Height Adjustment Problems
- Description of the problem: The feed dog height adjustment does not function properly, causing difficulties in fabric feeding.
- Cause of the problem: Stuck feed dog adjustment mechanism, improper calibration, or worn components.
- Troubleshooting step-by-step:
- Check the feed dog height adjustment mechanism for any obstructions and clear them if present.
- Calibrate the feed dog height adjustment according to the machine’s manual.
- If the problem persists, inspect the adjustment components for wear and replace if necessary.
19. Thread Tension Dial Stiffness
- Description of the problem: The thread tension dial is difficult to turn or feels stiff during adjustment.
- Cause of the problem: Dirt or debris accumulation around the tension dial, lubrication issues, or mechanical problems.
- Troubleshooting step-by-step:
- Clean the area around the tension dial to remove any accumulated dirt or debris.
- Apply lubricant to the tension dial mechanism as per the machine’s manual.
- If the dial remains stiff, consult a professional technician to inspect for mechanical issues.
20. Thread Cutter Alignment
- Description of the problem: The thread cutter does not align properly with the needle, resulting in ineffective thread cutting.
- Cause of the problem: Misalignment of the thread cutter mechanism, loose components, or improper installation.
- Troubleshooting step-by-step:
- Check the alignment of the thread cutter with the needle and adjust if necessary.
- Tighten any loose components of the thread cutter mechanism.
- Ensure the thread cutter is installed correctly according to the machine’s manual.
16. Thread Getting Caught in the Bobbin Housing
- Description of the problem: The sewing thread gets tangled or caught in the bobbin housing area, leading to stitching issues.
- Cause of the problem: Improper threading, debris accumulation in the bobbin case, or bobbin tension problems.
- Troubleshooting step-by-step:
- Remove the bobbin and clean the bobbin housing area thoroughly to remove any lint or debris.
- Re-thread the machine following the correct threading path and ensure the thread is properly seated in the tension disks.
- Check the bobbin tension and adjust if necessary, ensuring it’s wound evenly and inserted correctly.
17. Uneven Stitch Formation
- Description of the problem: The sewing machine produces uneven or irregular stitches, affecting the quality of the seam.
- Cause of the problem: Incorrect needle type or size, improper threading, or tension issues.
- Troubleshooting step-by-step:
- Ensure the correct needle type and size are used for the fabric being sewn.
- Check the threading path and re-thread the machine, ensuring the thread is correctly seated in all guides and tension disks.
- Adjust the tension settings, starting with a neutral position and making small adjustments as needed while testing on scrap fabric.
18. Fabric Not Advancing Properly
- Description of the problem: The fabric fails to move smoothly under the presser foot, causing stitching irregularities.
- Cause of the problem: Feed dog issues, incorrect presser foot pressure, or fabric jamming.
- Troubleshooting step-by-step:
- Check the feed dog mechanism for any obstructions or damage, cleaning or repairing as necessary.
- Adjust the presser foot pressure to ensure it applies even pressure on the fabric without causing drag or resistance.
- If fabric jamming is observed, check for snags or uneven edges on the fabric and address them before resuming sewing.
19. Inconsistent Button Sewing
- Description of the problem: The machine sews buttons inconsistently, resulting in loose or tight stitches.
- Cause of the problem: Incorrect button sewing settings, improper needle position, or buttonhole foot misalignment.
- Troubleshooting step-by-step:
- Check the machine’s settings for button sewing, ensuring the correct stitch type and length are selected.
- Ensure the needle position is adjusted to accommodate the button size and thickness.
- Verify that the buttonhole foot is aligned properly and securely attached to the machine before sewing.
20. Thread Spool Slippage
- Description of the problem: The thread spool slips or unwinds unevenly during sewing, causing thread tension issues.
- Cause of the problem: Loose thread spool holder, incorrect spool size, or inadequate tension on the thread.
- Troubleshooting step-by-step:
- Ensure the thread spool is placed securely on the spool holder, adjusting the tension if necessary to prevent slippage.
- Use a thread spool cap or adapter to accommodate different spool sizes and prevent unwinding.
- Check the thread tension settings and adjust as needed to maintain consistent tension throughout the sewing process.
Husqvarna Viking Platinum 955E Sewing Machine Manual
You can find the operating instructions for the Husqvarna Viking Platinum 955E sewing machine on the manufacturer’s website.
Frequently Asked Questions
1. How can I adjust the tension on my Husqvarna Viking Platinum 955E?
To adjust the tension on your Husqvarna Viking Platinum 955E, refer to the user manual for detailed instructions. Generally, you can adjust the tension using the tension dial or digital settings on the machine.
2. What should I do if my machine keeps jamming?
If your Husqvarna Viking Platinum 955E keeps jamming, start by cleaning the bobbin area and removing any tangled thread. Check the needle for damage or dullness, and ensure it’s the correct size and type for your fabric. If the problem persists, refer to the troubleshooting section in the manual or contact customer service.
3. How often should I oil my Husqvarna Viking Platinum 955E?
The frequency of oiling your Husqvarna Viking Platinum 955E depends on usage. As a general rule, it’s recommended to oil the machine after every 8 hours of continuous use. Refer to the manual for specific oiling instructions and the type of oil to use.
4. Can I use different brands of needles with my Husqvarna Viking Platinum 955E?
Yes, you can use different brands of needles with your Husqvarna Viking Platinum 955E as long as they are compatible with the machine’s specifications. Refer to the manual for recommended needle types and sizes for different fabrics and projects.
5. What should I do if my stitches are skipping?
If your stitches are skipping on the Husqvarna Viking Platinum 955E, start by checking the needle for damage or improper insertion. Ensure the machine is threaded correctly and that the tension settings are appropriate for the fabric being sewn. If the issue persists, consult the troubleshooting section in the manual.
Conclusion
For any problems encountered with your Husqvarna Viking Platinum 955E sewing machine, always refer to the manual, customer service, or a certified service center for assistance and troubleshooting.
Husqvarna Viking Platinum 950E Common Problems
